Position Summary
As a Sales Associate (Hair Expert) at The Hair Shop, you will engage and connect with customers by providing excellent customer service. You thrive in a fast-paced environment and are passionate about building customer relationships.
Essential Functions
Customer Experience
- Acts as a brand ambassador, creating a store atmosphere that promotes the company culture and brand loyalty.
- Provides a welcoming environment, understanding each customer’s unique needs.
- Becomes an expert in product knowledge, ensuring customers find the best product to suit their needs.
- Ensures customers are aware of current sales and promotions to drive sales.
- Delivers exceptional customer service and responds resourcefully to customer requests and concerns.
- Accurately completes transactions for customers in a quick and efficient manner.
- Partners with Store Management to improve personal KPI’s through sales driven techniques.
Store Operations
- Ensures store cleanliness and maintains merchandising standards and stock levels.
- Assists with development of new and existing products, tools, and kits by providing customer feedback and insights.
- Partners with store management and HQ on operational tasks.
- Adheres to The Hair Shop’s policies and procedure
Education & Experience Requirements
- 1+ years of Retail Sales/customer service experience
- Experience in beauty/hair a plus
- High School diploma or GED
Knowledge & Skill Requirements
- Excellent verbal and written communication skills.
- High energy and outgoing with the desire to achieve results.
- Solution oriented and a highly collaborative team player.
- Ability to perform the job safely & with respect for others, for property, & for individual safety.
Job Type: Part-time
Pay: $14.97 - $18.03 per hour
Expected hours: No more than 30 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
- This role is in River Oaks (Houston). Is this commute okay with you?
- This role is part time. Is that okay?
- What is your desired compensation range? (MUST submit a range to be considered)
Work Location: In person