Retail Sales Associate

POSTING is currently for part-time at our three retail The UPS Store locations. However, a part-time position could transition to a full-time position if you meet the requirements to become a Florida Notary Public outlined below. THIS IS NOT A JOB WORKING FOR UPS nor does it offer paid holidays, vacation or insurance.

PAY RATE: Hourly $12-$15 per hour depending on experience and skills

SCHEDULE: Schedule issued weekly, and will vary from week to week. Your availability MUST include Monday and Wednesday from 9:30-6:30 and Saturday 9a-3p.
BUSINESS HOURS: Monday through Friday 8am-6:30pm, Saturday 9a-3p and Sunday 10-3p (with after closing wrap up of approximately 15-30 minutes) Please include information about your availability when applying.
The Retail Sales Associates at our locally owned The UPS Store locations deliver world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous Retail Sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Greets all customers as they enter the store environment in a friendly manner
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening and verbal communication skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's business needs and offers viable solutions
• Everyone Sells - Takes action to learn all product and service offerings and alternatives to cross-sell and up-sell products and services
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Assists in merchandising by maintaining a well-stocked, clean, organized, and safe working environment, which includes daily housekeeping duties.
• Multi-tasks successfully while maintaining attention to detail and accuracy of date entry and sorting of mail.
• Respects privacy of customer and business information and details of customer interactions
• Performs other duties as assigned

QUALIFICATIONS The qualifications listed below are representative of the knowledge, skill, and/or ability required to successfully perform the duties of this position.

• If over 18 years of age, a high school diploma is required.

• Three to Twelve months of Retail/customer service experience preferred

• Strong verbal and written communication skills, including spelling and math

• Able to learn and retain detailed and varied methods of shipping, packing, mail processing and other services and how to apply each correctly

• Strong computer skills, including Microsoft Office and ideally Adobe Suites

• Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.

• Prompt, reliable, and responsible team-player

• Able to lift 50 pounds regularly and to stand for extended periods of time. Manual hand dexterity required to operate POS, copiers and complete customer paperwork.

• FOR ANY FULL TIME POSITION: After 90 day training/probationary period, you would be required to become a Notary Public in Florida

• DO YOU MEET THE FLORIDA NOTARY REQUIREMENTS? The State of Florida requires that all notaries:

• Are at least 18 years old
• Are a legal resident of the State of Florida
• Can read, write, and understand English
• Have not been convicted of a felony, even those kept off your public record.
  NOTE:: If you have been convicted of a felony, you can apply to be a notary under the following conditions:
  
  • Provide a written statement of your charges, which includes the date, crime, circumstances, and about your life post-conviction
  • Provide the journal entries (sentencing order and judgment) copies to the state. To do this, a certified copy must be ordered from the court that convicted you
  • Provide a Restoration of Civil Rights Certificate (RCR)