Retail Sales Associate

Blue Star Gas is a family owned and operated company that has been serving its customers since 1938. Our goal is to not only meet our customer's needs through exceptional service, but also to provide quality propane at affordable prices. Over the years, we have been recognized as an industry leader in residential, commercial and industrial propane supply and related infrastructure. At Blue Star Gas, our employees' commitment to serve our community has made us a leader in the energy business. Now we need your energy to help us continue to deliver the high level of satisfaction, value and service that our customers expect and deserve.

Our office in Santa Rosa, CA is seeking a full-time experienced Retail Sales Associate to be a key member of the team that supports our customers and our Retail Sales processes. The successful candidate must be a passionate, customer-focused professional with outstanding people skills and the desire to help us grow our business through hard work and innovative thinking!

As a retail professional, your responsibilities will include:

• Greeting and serving customers visiting or calling our office
• Assisting in analysis and resolution of customer questions and concerns in an efficient and professional manner.
• Participating in the customer sales process, including the support of sales and marketing campaigns
• Dispensing propane
• Working with the manager and team to schedule customer service requests
• Taking customer payments, including credit card processing
• Assisting with various administrative duties, such as: incoming and outgoing mail, sorting, filing and data entry
• Maintaining and managing the accounts receivable and collections.

The successful candidate should possess the following qualifications:

• At least 2+ year of office experience in customer service in conjunction with Retail Sales support or call-center environment.
• Excellent written and verbal communication skills.
• Strong PC (Windows, MS Office) and data entry/typing skills. Use of 10-key is required.
• Ability to learn proprietary software systems quickly & efficiently with training
• Have the ability to multi-task and prioritize multiple assignments.

Blue Star Gas places great importance on serving our employees and does so by offering very competitive compensation and a comprehensive benefits package. The position is full time M-F. As part of our pre-employment hiring process, background checks are performed. Blue Star Gas is proud to be an Equal Opportunity employer in accordance with all applicable state & federal laws.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Communication skills: 1 year (Preferred)
• Office experience: 1 year (Preferred)

Work Location: In person