- Works every day except for Sunday and one other day during the week
- Welcomes customers promptly and with a warm attitude
- Explains furniture information and features
- Responds to customer inquiries in person, via telephone, and potentially online
- Provides quotes, writes up tickets, and verifies customer orders; explains return policy and restock fee to the customer
- Processes and tracks customer orders
- Submits orders to the manufacturer
- Accepts payments and issues refunds accurately
- Tracks orders and updates customers
- Determines placement of furniture for the floor
- Cleans showroom and restrooms when the store is not busy
- Assists store managers as needed and performs other responsibilities as requested
Qualifications:
- High school/GED (Required)
- Retail Sales: 1 year (Required)
- Bilingual/Spanish (Preferred)
Knowledge and Skills
- Ability to operate a computer, telephone, calculator, and credit card machine
- Computer data entry, website navigation, and email
- Experience with or interest in interior design
- Attention to detail
- Proficient with basic math
- Ability to work independently and with coworkers
- Ability to lift up to 30 lbs to move small furniture
- Ability to sit, lift, stand, walk, bend, twist, stoop, and kneel
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- Employee discount
Weekly day range:
- Every weekend
Work Location: In person