Retail Sales Associate

LAIRD Apparel, a leading ecommerce brand in the performance sports and apparel space, is looking for a store associate in its retail store in Manhattan Beach. We are seeking a passionate and customer-focused part-time Sales Associate to join our store team.

As a Sales Associate, you will work closely with the store leadership team and have the opportunity to connect with customers, share our brand values, and provide exceptional service.

Responsibilities and Duties:

Customer Experience:

• Build genuine and lasting connections with customers and communicate Laird Apparel's brand values through insightful product knowledge and a positive outlook.
• Collaborate closely with the sales team to ensure every customer receives personalized attention and exceptional service.
• Demonstrate a warm, welcoming, and engaging approach when greeting customers.
• Assist customers in finding the right products and providing exceptional customer service.

Be a Brand Advocate for Laird Apparel:

• Continuously expand your knowledge on activewear and fashion trends to provide expert guidance to customers.
• Support the completion of projects while maintaining a strong focus on delivering an outstanding customer experience.
• Demonstrate affinity for the Laird brand in order to help in building a loyal customer base.

Operations:

• Maintain a well-stocked sales floor each evening, ensuring products are neatly organized and visually appealing.
• Uphold the highest standards of cleanliness and tidiness throughout the store, including floors and restrooms.
• Adhere to cash control procedures while accurately ringing up customer purchases.
• Assist in implementing and maintaining merchandising and visual directives.
• Take pride in ensuring the selling floor represents the correct visual presentation at all times.
• Proactively identify and communicate any customer or product concerns.

Qualifications:

• Availability to work nights, weekends, and holidays.
• Adherence to scheduled shifts with punctuality.
• Ability to positively handle customer concerns proactively.
• Excellent communication and interpersonal skills.
• Eager to develop new skills and responsive to feedback.

Additional Information:

• Competitive compensation package, commensurate with experience.
• Pay range: $18/hr - $19/hr
• Employee discount on Laird Apparel products

At LAIRD Apparel, we are dedicated to fostering an inclusive and supportive work environment that encourages personal growth and success. Join our team today and be a part of shaping the future of our brand as we embark on this exciting retail expansion.

Please note that all applicant information will be kept confidential in accordance with EEO guidelines.

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• Have you or do you play sports and have sports knowledge?

Work Location: In person