Retail Sales Associate

Kinetic Cycles is a High Performance Bicycle Retail Store. We are looking to hire a Retail Floor Sales Associate who is passionate for riding and recreating on bicycles.

JOB SUMMARY

A critical member of the team, the Retail Sales Associate balances excellence in retail floor sales operations and customer service.

Focusing on supporting the sales and service staff within the store to manage the flow of inventory and identify and locate the services/goods needed to provide riders with the right solutions on their time! This role will reward diligent, detailed, and focused bike-fans who share our core belief that bikes change lives.

DAILY OPERATIONS AND HOW YOU’LL MAKE A DIFFERENCE

• Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs
• Inspiring the rider, celebrating the purchase, and creating a lasting positive impression of the overall experience
• Understanding the local riding community and being able to make the connection to the customers on bike experiences in that community
• Deliver world rider-service that ensures ongoing sales and high levels of rider satisfaction
• In-store phone answering and voicemail management
• Receiving new product and inventory management
• Cycle counting and inventory reconciliation
• Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

• Proven experience in supplier or Retail Sales – bonus points for metrics to back up how phenomenal you are!
• Strong business insight and curiosity about the cycling industry and our brand - you'll talk with all kinds of customers
• Self-motivated and highly flexible, with the ability to work well under pressure in a fast-paced, deadline-driven environment
• Ability to balance consistently closing sales and achieving a high level of customer satisfaction
• Confidence to overcome objections and convert interest into sales
• Excellent communication, interpersonal, time-management and prioritization skills
• Ability to work both independently and within a tight-knit team

Perks of The Job

• Optional Competitive health care
• Optional Dental
• Optional Vision
• Employee discounts on all product
• Deep partner retail discounts
• Uniform Allowance

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Every weekend

Experience:

• Retail sales: 3 years (Preferred)

Ability to Relocate:

• Sacramento, CA 95864: Relocate before starting work (Required)

Work Location: In person