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SalaryJob description
We are seeking awesome Sales Associates with the ability to perform job duties to the highest level, meet and exceed company goals, and contribute positively to a team. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
We love to promote from within and grow careers. Many start at an employee level and as opportunities come about, management level jobs are available to those who prove skills worthy of advancement.
This position is located in Orem, Utah
Responsibilities
- Greet and direct customers
- Repair phones and tablets (full training provided by Tricked Out)
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Diagnose and repair customers broken phones (training done on job)
- Understanding of the Retail Sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
Job Types: Full-time
Benefits:
- Dental insurance
- Health insurance
- Vision Insurance
- Vasa Gym Membership Discount
- Discount on Products
- Flexible Schedule
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Evening shift
- Weekends
Experience:
- Customer Service: 6 months
Work Location:
- University Mall, Orem Utah
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
