We are looking for someone available to work 30-40 hours a week, between 9am & 6pm, and may include weekends. Special consideration is given to candidates with prior UPS Store, Postal Annex, or other similar experience.
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Retail/customer service experience
- Good communication and people skills
- Able to cross-sell and up-sell products and services
- Excellent packing skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Flexible schedule
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Please describe your previous experience, if any, in a mail store environment.
Work Location: In person