Retail Membership Sales Specialist (In-Store Sales and Customer Service)

Join AAA's Trusted Team as a Membership Sales Specialist!

Why AAA?

• Established & Trusted Brand: Join a company with over a century of dedication to serving our members' needs.
• Work-Life Balance: Enjoy a 37.5-hour work week with no Sundays, allowing you to maintain a healthy work-life balance.
• Competitive Compensation: Competitive salary starting at $17.00 hourly, based on experience and location, plus a monthly incentive plan tied to your individual performance.
• Generous Benefits Package: Access comprehensive medical, dental, vision, and prescription coverage, along with over three weeks of paid time off accrued during your first year.
• Exclusive AAA Membership: Receive a complimentary AAA Premier level membership, providing you with valuable benefits and discounts.
• Convenient Hours: Work within convenient store hours from Monday to Friday, 8 AM to 6 PM, and Saturday, 8 AM to 3 PM.
• Additional Perks: 8 paid holidays, paid time off for volunteering, tuition reimbursement, and a 401(k) plan with company match up to 7%.

What You'll Do:

As a Membership Sales Specialist, you'll play a vital role in delivering exceptional service and promoting AAA products and services. Responsibilities include:

• Drive Sales: Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
• Customer Engagement: Engage and grow our membership base through walk-in leads, outbound calls, welcoming new members, offering promotions, and discussing upgrade options.
• Efficient Documentation: Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
• Expert Support: Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers.

Minimum Qualifications:

• Education:High school diploma/GED
• Sales Savvy: Bring a minimum of three (3) years of sales or Customer Service experience to the table, demonstrating your ability to drive results and exceed expectations.
• Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.

Join Us Today!

If you're ready to embark on a rewarding career journey in sales within a reputable organization, apply now to become part of AAA's esteemed team. Don't miss out on this opportunity to thrive in a dynamic retail environment while making a difference in the lives of our valued members

AAA Club Alliance (ACA) is an equal opportunity employer.

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and Customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Dover, DE 19904: Relocate before starting work (Required)

Work Location: In person