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Form of workRetail Loss Prevention Customer Service Associate
Opportunity: Contribute To The Growth Of Your Career
Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established Customer Service guidelines.
- Provides timely, courteous and knowledgeable service to customers
- Engages customers, providing support and creating a positive shopping environment
- Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
- Observes accurate checkout procedures for customers and Associates
- Communicates shrink-related concerns to Store Management and Loss Prevention
- Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
- Coordinates and completes shrink-related activities in partnership with Store Management
- Supports and participates in store shrink reduction goals and programs
- Promotes a culture of honesty and integrity; maintains confidentiality
- Encourages Associate use of shrink reduction resources
- Promotes safety awareness and supports maintenance of a safe environment
- Follows through on commitments; accomplishes goals with minimum supervision
- Adheres to all labor laws, policies, and procedures
- Performs other duties as assigned
Who We Are Looking For: You!
- Excellent communication skills and good judgment
- Ability to respond appropriately to changes in direction or unexpected situations
- Standout colleague, working effectively with peers and supervisors to accomplish tasks
- Able to work a flexible schedule to support business needs
- 0-2 years retail or security experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
Retail Loss Prevention Customer Service Associate
