Retail Customer Service Associate

Join us as we've teamed up with the nation's top retailers to revolutionize the home improvement experience! We're on the lookout for individuals who share our passion for providing outstanding customer satisfaction by approaching each conversation with enthusiasm, tenacity, and confidence. As a Retail Customer Service Associate, you'll directly engage with customers, unveiling exclusive products, and crafting personalized plans tailored to their needs. This entry-level role ensures you receive comprehensive training and resources, empowering you to excel in Retail Customer Service, boost sales, drive brand awareness, and contribute to the growth of our retail partners.

We foster a culture of continuous improvement and professional development. Our team thrives on delivering exceptional retail brand solutions that make a positive impact on customers, clients, and our company as a whole.

Retail Customer Service Associate Responsibilities:

• Identify potential customers and guide them through the sales process
• Demonstrate in-depth product knowledge, articulating features and benefits aligned with customer needs
• Achieve retail sales goals by following a defined sales and Customer Service process in line with our retail partner's policies
• Provide expert service recommendations that meet customer requirements
• Greet customers with a warm and inviting demeanor
• Embrace constructive feedback from management to enhance sales and Customer Service skills

Retail Customer Service Associate Qualifications and Experience:

• Excellent communication skills
• Flexible availability for retail hours
• A student mentality with a strong desire to learn
• Comfortable working independently and collaboratively
• Background in sales, Customer Service, retail, client services, or related industries
• Motivated by achieving sales targets, meeting deadlines, and surpassing goals

Reap the Benefits…

• Hands-on coaching and training
• Hourly paid position with uncapped commission potential
• Company-sponsored travel for conferences and networking events
• Rapid advancement opportunities into management roles

The Retail Customer Service Associate is an hourly paid position with additional compensation opportunities through performance incentives. Elevate your career and be a part of transforming the home improvement landscape!

Job Type: Full-time

Pay: $15.00 - $24.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Albuquerque, NM: Relocate before starting work (Required)

Work Location: In person