Retail Associate, Summer 2024

About IMG Academy
IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:

• Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
• Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
• Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches

The Retail Associate(Book Store), Summer 2024 serve and sell to customers while achieving operational excellence.
Position Responsibilities

• Greet all customers, rings sales on register, give correct change and sales receipt and bag merchandise.
• Maintain floor standards, customer service standards and utilizes selling skills.
• Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction.
• Assist in developing floor standards, visual merchandising, customer service standards, and sales techniques.
• Provide excellent service consistent with the property's core service standards and brand attributes.
• Maintain a clean and organized selling area, replenishes stock as needed.
• Follow cash handling procedures (including counting cash, checks, charges, etc. and completing settlement forms).
• Suggest items and quantities for re-order.
• Ability to assist with inventory and receiving product
• Adhering to all company policies, procedures and business ethic codes
• Other duties as assigned

Knowledge, Skills and Abilities

• One year of retail cash handling experience
• Excellent customer service skills
• Strong interpersonal skills to deal with business contacts
• Professional appearance and demeanor
• Effective communication skills, both written and oral
• Desire to work collaboratively with colleagues
• Excellent written and verbal communication skills

Preferred Skills

• Bilingual

Physical Demands and Work Environment

• Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
• Should be able to handle outdoor temperatures for a reasonable period of time.
• Must be able to move around campus which includes gym, turf, fields, etc.
• Ability to work flexible hours to include nights, weekends and holidays is required

Background Requirements:

• Requires a background check upon offer
• Requires a drug test upon offer

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfect with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
www.imgacademy.com
www.imgacademy.com/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.