Retail Associate

We believe every individual has the power to create a positive social impact. Goodwill of the San Francisco Bay has numerous opportunities for people who want to make a difference, while building their professional skills. Our organization is rooted in empathy and a driver of the circular economy in the SF Bay. Your professional skills will help to propel a mission driven organization that cares deeply about people and the planet. We look forward to welcoming you.

The Retail Associate provides excellent customer service, maintains a clean, safe, and pleasant work environment, and implements the Company’s mission and goals while working in an accurate and efficient manner to reduce waste, improve sales and reduce expenses.

What We Offer:

• $16.00/hour
• Medical, Dental & Vision Insurance
• Retirement Fund
• Professional Development Training
• Commuter Benefits
• Flexible Healthcare Spending Account
• Mental Health + Wellbeing Employee Assistance Program

What You Will Do:

• Opening and closing the store.
• Maintaining a clean and organized retail environment
• Greeting customers and offering assistance.
• Assisting with stock management, arranging merchandise on shelves and displays.
• Accurately perform the job functions of a retail cashier
• Assist in the visual presentation of the store as directed, including window displays, rack signing, sizing, and accessorizing.
• Perform other related duties as assigned.

What You Bring to The Role:

• High school diploma or GED, or equivalent work experience
• Previous retail experience is preferred but not required.
• Excellent customer service skills
• Read and write English proficiently or have enrolled in and are on track to successfully complete an approved ESL program.
• Computer literate and basic Math skills
• Available to work on evenings, weekends, and holidays.
• Able to lift at least 50 lbs.
• Able to stand on hard surfaces for an extended period.

Goodwill San Francisco Bay’s guiding principle is that everybody deserves a second chance—and everyone deserves access to training, job opportunities, and support to succeed in our economy. We currently operate 34 retail stores, 33 donation sites, and two warehouse outlets across six Bay Area counties. This includes San Francisco, San Mateo, Marin, Alameda, Solano, and Contra Costa. Many of our career centers are embedded in our retail stores and are managed by career advisors who help people get jobs either directly at Goodwill or through our employer network.

Goodwill SF Bay relies on a combination of material and financial donations to support employment services including individualized career support, skill building, industry certification programs, and support services such as transportation, clothing vouchers, referrals to mental health, housing and more. Donating and shopping at Goodwill is good for our planet and the local environment and helps Goodwill SF Bay divert >35 million of pounds from local landfills every year.

QUALIFICATIONS:

• Previous retail and customer service experience preferred
• Knowledge, Skills & Abilities?
• Read and write English proficiently, or have enrolled in and are on track to successfully complete an approved ESL program
• Basic mathematical skills
• Ability to work respectfully and cooperatively with diverse group of individuals from a variety of educational, social and economic backgrounds
• Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all
• Follow workplace quality and safety standards and contribute to a culture of safety
• Receptive to feedback, willing to learn and embrace continuous improvement
• Strive for high customer satisfaction, going out of the way to be helpful and pleasant
• Familiarity with or ability to gain proficiency with cashiering system

Physical Requirements?

• Must be able to lift at minimum 15 lbs.
• Must be able to stand on hard surfaces for an extended period of time?