Retail Associate

Backyard Heroes Fireworks is hiring for all positions (cashiers, sales persons, stocker) at their retail store on Rt. 22 in Springfield. We are looking for employees for seasonal work (May-July 4) and part-time work (April and beyond). Training for all new employees will start in April. Staff will also be trained in the line of balloon work since the store will also be known as The Party Shop. This includes helium bouquets, garlands, mosaics, columns, etc. Training may also include work using the Cricut, a cool glue gun, a hot glue gun, etc.

This is a great job for a college student, teacher, someone looking to add work experience to their resume, and/or someone who has an interest in fireworks and balloons.

All positions will cross-train so new employees are competent and knowledgeable in all areas. Knowledge of fireworks and balloons is a plus, but not a requirement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Learn about the different products available
• Provide the best customer service to our customers by being patient, knowledgeable, and kind
• Assist customers with products and product information
• Unload product from boxes
• Organize product onto shelving, into bins, etc.
• Update the website
• Pull customer online orders and help load into customer’s vehicles
• Answer phone calls and return voicemails
• Check email for online orders and fulfill those online orders
• Clean (vacuum, wipe down, etc.) entire premises daily (this includes the showroom, backroom and bathroom)
• Keep stockroom organized
• Cashiers will handle all sales transactions via register, including monetary exchange
• Sales persons in the showroom are to greet customers, and help all customers with their questions and future purchases
• Stockers are expected to keep shelves full in stockroom and showroom and to keep store clean, neat, and organized
• Inflate balloons with air or helium to fulfill client orders.
• Talk to customers about what we have to offer in regards to balloons for special occasions
• Take in-person balloon orders, deposits and payments

Competitive Pay & Bonus

• Positions starting at $18/hr.
• Potential Bonus upon completing the busy season (ask for details)

REQUIREMENTS

• MUST have a Valid Photo ID/Passport, and Social Security Card or Birth Certificate
• Must be 18 years of age or older
• Must have basic computer skills
• Must have basic math skills
• Flexibility to work evenings, weekends, and holidays.
• Must work well under-pressure
• Must have self-confidence
• Must have good communication skills
• Available to work various shifts (including weekdays, evenings, weekends, Memorial Day weekend, & the two weeks leading up to, and including, the 4th of July)
• Ability to walk, stand and lift (up to 60 lbs) for extended periods of time
• Ability to stand on your feet for a prolonged period of time
• Able to tie balloons

Additional qualifications:

• Previous retail experience is a plus!
• Previous balloon experience is a plus!
• *Experience with Shopify and other online shopping platforms is a plus!*
• Is interested in fireworks and balloons
• Desires to learn and retain information about the different products
• Has an outgoing, friendly personality
• Is willing to learn new things and ask questions
• Is self-motivated and takes initiative
• Takes direction and follows management protocol
• Is Dependable -- more reliable than spontaneous
• Is People-oriented -- enjoys interacting with people and working on group projects
• Is Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Is Detail-oriented -- would rather focus on the details of work than the bigger picture
• Has a High stress tolerance -- thrives in a high-pressure environment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 20 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person