Retail Associate

We are looking for a Retail Sales Representative to provide excellent customer service and assist with sales. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Answer customers’ questions about specific products
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• General retail tasks such as tagging products, basic cleaning, and organizing.

Skills

• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

This is a seasonal position. Our primary stores are open May-October. Extended opportunities and growth potential may be available to those who are interested and shown to be assets to the future of Phases.

Shifts available are:

• 1st: 10am-4:30pm
• 2nd: 4:30pm-11pm

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person