Our cafe needs a general manager who will help cultivate a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. You will be responsible for all aspects of cafe operations and floor management including food, beverage, equiptment and property. You must provide leadership and vision to the cafe staff in support of franchise's mission and values.
Manager will also have a chance to become regional manager and help with training and other location openings.
KNOWLEDGE AND RESPONSIBILITIES
Achieves financial objectives by developing and monitoring the performance of financial operational plans/budgets, sales & marketing plans to support the overall objectives of the Company. Controls labor and expenses in all areas of operations. Analyzes variances and initiates corrective actions.
Manages the day-to-day operations of the facility. Schedules, plans and organizes work and communicates goals. Ensures staff compliance of standards and procedures, identifies opportunities for improvement and resolves issues.
Manages multiple departments effectively. Conducts weekly (or as-needed) meetings with management team to review performance and offer direction, motivation and guidance toward achieving individual and company’s goals. Reviews weekly/monthly P&L statements, works with management team and develops action plans to grow revenue and control expenses that meet or exceed annual budgets.
Hires, trains and supports cafe management and cafe staff.
Manages direct reports to accomplish performance goals. Provides developmental coaching and guidance for long-term career growth opportunities to all direct reports. Trains, conducts planning sessions and performance reviews with direct reports and disciplines when necessary.
Supervises and directs regular training of all staff. Ensures that all employees are trained in guest service, food & beverage operations, loss prevention and all relevant company operating standards.
Fosters high staff morale and effective performance management.
Addresses cafe level HR and loss prevention issues by collaborating with the appropriate HR and LP support partners. Maintains an open door policy at all times and facilitates proper communication between all departments.
- 70k plus bonuses (~80-90k)
- medical, vision, dental
- 401k
Job Type: Full-time
Pay: From $70,000.00 per year
Shift:
- 12 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Language:
- English (Required)
License/Certification:
- Food Safety Certification (Required)
Ability to Commute:
- Hoboken, NJ 07030 (Required)
Work Location: In person