HM Group (McGee's 72, Harrington's By The Bay, Slate, and Sorellina) is looking for a Restaurant/Floor Manager (hourly position 33 – 38 hours per week) to support the General Manager and Assistant General Manager. This position requires you to assist with efficient restaurant operation during a shift, as well as maintain high production, productivity, quality, and guest-service standards. To be successful in this role, it will be helpful to have management skills and experience in both front and back of house. We want you to know how to oversee the lounge, dining room, check-in with guests, support all service staff members and balance seating capacity. We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment.
Responsibilities
- Coordinate front of the house and back of the house restaurant operations for the shift.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Organize and supervise shifts (create the shift’s floor plan, manage reservation table assignments, etc.).
- Ensure compliance with sanitation and safety regulations.
Skills
- One year of proven successful work experience as a Restaurant Manager, hospitality manager or similar role.
- Reasonable food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform guests and wait staff. A minimum of 5 years in food and beverage preferred.
- Familiarity with restaurant management software, such as MICROS.
- Basic computer skills preferred.
- Demonstrated strong leadership, motivational, and people skills.
- Degree in Business Administration, hospitality management, or culinary schooling is a plus but not required.
Benefits
- Opportunity to participate in medical, dental, and vision plans.
- Discounts on menu items and a house charge account.
- An opportunity to have a positive impact on the lives of our staff and guests.