About the Eden Resort & Suites
The Eden Resort & Suites offers a collection of unique and up-scale guest rooms and suites, unsurpassed on-site recreational facilitates, and exceptional staff ready to meet guests needs. With a 50+ year foundation as a premiere destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.
At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team membersgenerosity with their time and efforts, the pursuit of excellence in their craft, with a spirit of ownership.
OVERVIEW OF ROLE:
The Recreation Attendant will make a great first impression on guests as well as controlling the smooth and efficient flow of the pool. They will create a welcoming experience whether greeting a guest at the gate or on the phone. Must be at least 16 years of age.
DUTIES AND RESPONSIBILITIES
· Provide excellent experience to guests and look for ways to exceed expectations.
· Proactively look for ways to create memorable experiences for guests.
· Greet all guests arriving and leaving pool area.
· Ensure pool area is clean, organized, and stocked at all times.
· Monitor guests in and around the water.
· Patrol and watch the pool and recreation areas.
· Enforce pool rules and guidelines.
· Accurately take chemical readings
· Follow opening and closing procedures.
· Complete daily checklist.
· Stock towels and maintain clean water station.
· Inspect entire pool area replace any missing items when possible repairing items needed attention (umbrella, chair, etc.)
· Keep trash and debris clear at all times.
· Other duties as assigned by management.
ESSENTIAL SKILLS:
· Responsible and accountable.
· High level of professionalism.
· Motivated, positive attitude.
· Outgoing and sociable.
· Team player with ability to work independently.
· Detail oriented with ability to multi-task.
· Customer service oriented ensures every guest has an excellent experience.
EDUCATION AND EXPERIENCE REQUIRED:
· At least one (1) year of hotel, resort, food service, or hospitality experience, is preferred.
· First Aid/CPR/AED certification, is required. Current lifeguard certification or willingness to become certified, is a plus.
PHYSICAL REQUIREMENTS:
· Ability to stand and walk for an extended period.
· Ability to repeatedly lift fifty (50) pounds.
· Ability to bend, stoop, and kneel.
· Ability to work outside in inclement weather.
BENEFITS:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
EDEN RESORT & SUITES EEO STATEMENT:
The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Job Type: Seasonal
Pay: From $15.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Referral program
Physical setting:
- Outdoor work
- Resort
Schedule:
- Afternoon shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Lancaster, PA 17601: Relocate before starting work (Required)
Work Location: In person