Residential Hvac Service Technician

Progressive Heating, Air, and Plumbing have been in the HVAC business since 1984. Honesty, dependability, and having a great attitude are some of the top key qualities we look for in our employees.

We offer a company vehicle, competitive wages with an excellent benefits package, 401K, paid holidays, and vacation time. We are an Equal Opportunity Employer.

Position Summary:

• To provide service on residential heating and air conditioning systems according to company standards providing the customer with a high-quality experience.

Required Experience:

• Valid driver’s license
• Demonstrate a willingness to invest in tools used in the service of HVAC equipment
• Demonstrate a willingness to invest time in service training seminars and classes
• Work from a 28’ extension ladder and a 12’ step ladder
• Ability to operate power and hand tools safely
• Insurable driving record
• Enroll in HVAC technical school and/or in house training programs
• Ability to follow written and verbal directions as given
• Demonstrate commitment to developing customer service skills
• EPA certification
• Demonstrate mechanical aptitude
• NATE Core Certification
• HVAC Tech School Certificate (preferred)
• EPA certified (preferred)

Job Duties and Functions: 

• Arrive at the job site at the scheduled time and location as dispatched
• Operate company vehicle as needed
• Follow instructions from the supervisor and/or dispatcher and carry out in a timely manner
• Report problems with equipment, company tools, or vehicles
• Communicate with customers and collect C.O.D. on maintenance visits as directed
• Inform and educate customers about residential planned maintenance agreements, additional products or services available through the  company, and of replacement options following company guidelines
• Develop basic knowledge of electrical refrigeration principles, service tools and testing devices, soldering skills, and customer service skills
• Develop skills to perform planned maintenance on residential systems utilizing a maintenance checklist with the assistance of a Service Technician level 3 or higher
• Other duties as assigned