Residential Associate - Part Time Second Shift

Job Details
Level
Entry
Job Location
Home Sweet Home Ministries - Bloomington, IL
Position Type
Part Time
Salary Range
$17.00 - $17.00 Hourly
Job Category
Nonprofit - Social Services
Description
For over a century, Home Sweet Home Ministries has stood as a pillar of the community and a beacon of Christ's love for the hungry, homeless, and hopeless here in Central Illinois. It is the mission of every member of our staff and our volunteers to demonstrate Christ's love through innovative approaches that instill hope, restore lives, and build community. We offer supportive services to those in need - providing shelter, food, case management, as well as programs including Bridge for Hope, Rapid Rehousing, and our Bread for Life Co-Op.
Now you, too, can help build upon our traditions and contribute your passion for caring for others and your desire to be a guiding light for Christ's love to those caught in the storm by joining our dedicated team as a Residential Assistant. In this role, you will coordinate residential care for homeless men, women, and children who are staying at Home Sweet Home Ministries while demonstrating hospitality, positivity, and promoting an environment welcoming to life transformation. Also, you will serve as an ambassador to the community and provide care and resources to non-residential clients who may connect with Home Sweet Home Ministries for services.
Part time employees are offered the following benefits:

• 403(b) retirement plan with employer match
• paid time off
• free on-site meals and beverages

Schedule:
Between the hours of 2pm - 10pm a few days a week, including Saturday or Sunday
*On rare occasion, may need to assist with third shift front desk coverage*
How You'll Help Fulfill the HSHM Mission

• Serve as an ambassador to the community, greeting non-residential visitors, vendors, and clients with a positive, uplifting attitude; directing individuals to the appropriate parties to meet their needs
• Manage front desk and field telephone calls, outside visitors, and other guests to provide a warm, inviting welcome to all those who seek out Home Sweet Home Ministries
• Gather and process intake paperwork for residential assistance determining eligibility for admission based on Client Services protocol, current occupancy, client background check, and client management system precondition notes, entering client-specific data into the client management system, ensuring accuracy and completeness of the information
• Guide and orient the client into residential life at the shelter advising of rules, policies, and general procedures for questions, comments, and concerns; ensure proper medication compliance, and enforcing policies and procedures for all residential clients
• Receive and process exit paperwork upon client departure
• Distribute resources such as food, clothing, toiletries, and other goods to residential and non-residential clients based on need and availability
• Support other areas to continuously advance the mission of Home Sweet Home Ministries including support of Dining Services or the Bread for Life Co-op as needed

Qualifications
What Youll Bring to the Team

• A positive and uplifting attitude that instills hope in our clients, volunteers, other staff, and visitors

• A passion for serving those in need in the community, building relationships, resolving conflicts, and addressing multiple priorities in a non-routine manner

• Proven track record of dependability with few past issues regarding attendance or reliability in school or previous employment

• Ability to arrive on-time and for every scheduled shift working our Second Shift; flexibility is available for those with specific scheduling needs

• The ability to accurately input data into computer-based systems and leave clear, concise, and complete notes on the activities and interactions that occurred during your shift