Residential Advocate

Underground Railroad Inc. Is currently seeking a part time RESIDENTIAL ADVOCATE

Part-time hourly entry level position providing support and crisis intervention services to survivors of domestic and sexual violence in a shelter setting. We are searching for a staff member with a varied work schedule for 1st, 2nd and 3rd shifts, approximately 2-3 days per week.

GENERAL RESPONSIBILITIES:

• Respond to crisis, information and referral calls.
• Provide guest support, crisis intervention, and maintain stability of the house and pet shelter.
• Conduct guest intakes and departures.
• Provide on-call assistance to TSH & PSH residents.
• Facilitate/arrange emergency responder on-call requests from police and hospitals.
• Maintain cleanliness and minor maintenance of residential areas.
• Maintain availability to guests to provide for their needs.
• Restock paperwork and supplies as needed.
• Provide guest assistance in completing routine chores, and when necessary complete chore.
• Coordinate and prepare shelter meals for guests.
• Assist with in-kind donations.
• Keep up-to-date on domestic violence, stalking and sexual assault issues, laws and community resources.
• Provide referrals for survivors as needed.
• Record client services on appropriate documentation forms.
• Participate in quality assurance monitoring, program planning and evaluation and make recommendations for appropriate changes in policies, procedures, programs and other areas to improve the impact of services provided.
• Assist with training of new staff and volunteers.
• Attend all scheduled staff and program meetings.
• Allow flexibility in scheduling and job function.
• Maintain confidential files and keep confidentiality of crime victims.
• Attend conferences and workshops as deemed appropriate by supervisor.
• Maintain respectful attitude toward program participants and co-workers.
• Must adhere to all safety and security policies and identify and correct security breaches to assure a safe place for guests and co-workers.
• Any other duties assigned by Supervisor.
• QUALIFICATIONS AND SKILLS REQUIRED:

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• Professional Skills: Minimum of two years college in a Human Services curriculum and /or a survivor of domestic violence, sexual assault or stalking.
• Communication Skills: The ability to speak and write clearly using proper spelling and grammar. Able to respond supportively to persons in crisis and assemble relevant facts.
• Be empathetic and able to remain calm in a crisis situation. Understand and follow empowerment model.
• Physical Qualifications: Ability to lift up to 50 lbs. Ability to cook and clean without any physical restrictions.
• Has knowledge of and is interested in women’s issues; particularly the dynamics and laws pertaining to domestic violence, stalking, sexual assault and human trafficking victims.
• Possess a valid Michigan Driver’s License.
• No phone calls please.
• Minorities encouraged to apply, Equal Opportunity Employer.
• Survivors of domestic violence, sexual assault, stalking and human slavery are encouraged to apply for this position.

Job Type: Part-time

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount
• Paid time off

Experience:

• Shelter & Recovery Home Monitors: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person