Resident Initiatives Assistant

Summary

Assist residents in areas pertaining to their well-being and quality of life. Assist in planning and implementing social service programs for residents. Attend and prepare minutes of resident organization and club meetings, and prepare fliers and newsletter for residents. Conduct routine and special home visits to assure compliance with Authority policies.

Essential Job Functions

A.Assist in the coordination, implementation, and maintenance of social services programs for residents of the Authority

• Assist Resident Initiatives Coordinator with new residents to inform and advise regardingAuthority policies and apartment inspections
• Conduct 30-day follow-up to assure compliance with policies
• Assess resident needs and hardships and make social service referrals
• Respond to complaints and disputes and assist in formulating solutions.
• Report any violations of lease provisions and Authority policies to supervisor
• Assist in planning and implementing a variety of self-improvement activities for residents, such as education attainment, employment opportunities, recreational activities, drug awareness, general housekeeping, budgeting, or other areas identified for which there is a need
• Transport ESTEEM students for activities and residents for Resident Association activities orevents, as needed
• Assist with housekeeping training classes, and preparing for other training
• Conduct applicant surveys of people who applied in the previous month
• Show vacant apartments to applicants
• Make rounds and deposits, as needed
• Assist in the coordination of modernization transfers with Housing Manager and CoordinatorofConstruction & Modernization
• Conduct HCV re-inspections
• Check units for occupancy before being filed in court, as needed
• Fill in for Housing Managers, as needed, and assist occupancy by taking applications, conductinginterviews
• Schedule and make follow-up home visits in situations concerning adherence to Authority policiesand provide counseling, as needed
• Represent Authority at Resident Organization meetings and provide assistance in organizing andoperating organization
• Prepare notices of home inspections, in accordance with established procedures
• Inform housing manager of need for counseling on failed home visits
• Communicate with ESTEEM students and parents via letters and/or other correspondence
• Assist with coordination of ESTEEM activities and outings
• Assist with and serve as GGHA representative at community functions in which the GGHA is aparticipant
• Fill in for the Resident Initiatives Coordinator, as needed
• Assist with social media and website posting, commenting, and monitoring and report any mattersof concern to appropriate department head
• Assist with content capturing for website and social media platforms
• Serve as point-of-contact for annual scholarship and WHMTM contest, and communicate activities to Section 8 Coordinator
• Assist with fundraising for the ESTEEM Honor Roll Program and Resident Associations

B. Provide support services for Resident Organizations

• Record and type minutes from resident association club meetings, ProCare Luncheons/Resident President meetings, annual and Five Year Plans meetings and other meetings, as needed
• Produce and disseminate quarterly resident newsletter by gathering information and compiling it into the newsletter format
• Prepare fliers for all resident meetings, agendas, etc. and distribute in accordance with established procedures

Knowledge, Skills, and Abilities

• Knowledge of community and social services available locally and through local, state, and federal agencies, organizations and funding sources
• Knowledge of business English, spelling, and arithmetic sufficient to write reports, letters, reports, newsletters, etc.
• Knowledge of organizational and HUD policies, procedures, rules, and lease provisions pertaining to resident conduct
• Knowledge of modern office equipment including copiers, computers, calculators, fax machines, etc.
• Ability to read, understand, and take appropriate action on policies, regulations, and procedures established by the Authority or HUD
• Ability to present ideas in a clear and concise manner, both orally and in writing
• Ability to communicate effectively, both orally and in writing
• Ability to establish and maintain effective working relationships with social service agencies, residents, other employees, and the general public
• Ability to use standard office equipment, including a computer
• Ability to use sound judgment to make decisions within the scope of responsibility

Minimum Qualifications

Associate degree in social sciences or an equivalent combination of education and experience. Experience in social work or work that involved dealing with people is desirable. Public housing experience preferred.

Other:

Valid Driving License

Ability to be insured under the Authority’s automobile policy

Ability to be covered under the Authority's fidelity bond

If you are passionate about helping individuals thrive in their communities and helping plan events, we encourage you to apply for the position of Housing Manager. Apply by printing an application by going online ggha.org or picking one up at our Central Office located at 422 Chestnut Street, Gadsden, AL 35901.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Ability to Relocate:

• Gadsden, AL 35901: Relocate before starting work (Required)

Work Location: In person