Reserve Offsite Patient Generalist

Who We Are:

Reserve Offsite Patient Generalist: Please note this role will require working at different locations and will be mobile based on need.

Locations in NYC metro area. Variety of sites.

Multiple shifts and times, day and evening. There are both 8 hour and 12 hour shifts available. Mornings, Evenings, and Night shifts.

MedRite Urgent Care provides residents and visitors of NY, NJ, and FL, with a modern solution for urgent medical treatment and routine healthcare. The demands put on us by work obligations, family responsibilities, and hectic schedules can make it difficult to seek medical services within the nine-to-five doctor’s office model. We solve this problem by providing individualized care in patients' homes or on a walk-in basis with same-day availability. Our licensed providers can treat virtually all non-life-threatening injuries and illnesses, and we also offer services for preventative care, routine wellness, pediatric patients, occupational healthcare, and more. When you need to see a provider quickly, MedRite Urgent Care is here for you.

Patient Generalist:

The generalist's primary responsibility will include patient/guest intake, ensuring that all feasible needs are satisfied where possible. They will be creating name badges, patient registration, administration, and direction. Delivery of meals or other necessities to guest rooms when necessary. Microsoft Office, inventory, and supply management skills are preferred but not mandatory. As part of the team, you will be providing MEDRITE services and excellent care for migrant populations. The pay rate for this position is $22 per hour.

Keys to success:

The capacity to listen to patients speaking Spanish and problem solve within means is essential for every position on this project. All staff members must be considerate and kind to patients. Team member must be flexible, solution-focused with attention to detail, ability to quickly process and disseminate information to patients, team, and leaders. Must possess strong supervisory qualities, as well as the capacity to train others. The majority of the patient population speaks Spanish (preferred), but fluency in other languages, including French, Creole, Haitian, Wolof, and ASL, is a benefit.

Responsibilities:

· Setup and teardown/cleanup workstations at day's end.

· Greet and direct guests (offer coffee, water, etc. and prepare it for guests if needed).

· Register visitors upon arrival. Create a name badge.

· Badge visitors entering and leaving the facility.

· Greet guests as they arrive for vaccinations, swabs, and/or health screenings.

· Record patient data in the HOST (OTI) system.

· Distribute hygiene products, food, and other necessities to patients and clients.

· Assist with meal delivery, setup, and breakdown, and supply guests with snacks.

· Utilize materials efficiently with minimal waste.

· Respect and safeguard the confidentiality of guest-related information.

· Maintain a positive working atmosphere.

· Assist in planning guests' travel and relocation.

· Create an even interval of appointments and collaborating with the site manager

· Monitor appointments and work with guests.

· Perform additional responsibilities as needed.

· Assist with the unboxing of orders and the distribution of supplies to each floor.

· Receive deliveries.

· In the event of a delivery delay, purchase supplies from the store.

· Keep the lobby clean.

· Manage incoming email.

.Qualifications:

· Proficiency in Spanish is a plus.

· Outstanding writing and verbal communication abilities.

· Strong organizational abilities as well as the capacity to multitask.

· A high school diploma or its equivalent is required.

MEDRITE is EEO/AAP compliant.

Job Types: Full-time, Part-time, Contract

Pay: From $22.00 per hour

Expected hours: No more than 40 per week

Schedule:

• 12 hour shift
• 8 hour shift
• Evening shift
• On call
• Weekends as needed

Language:

• Spanish (Preferred)

Work Location: On the road