Reporting Business Analyst

Eligible for a hybrid work schedule split between home & office.

Position overview:

You may know us for our huge menu of delicious food…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” ten years in a row!  What you may not know is that our Business Intelligence team skillfully supports a global $3.3 billion public company with over 300 full-service restaurants and more than 47,500 total staff members.

As a pivotal member of our Business Intelligence team, you'll have the unique opportunity to influence decision-making across the organization through business analysis and by transforming data into knowledge. Collaborating closely with diverse departments and stakeholders, your role will be a bridge between reporting and strategy, making information not only accessible but also a powerful catalyst for growth.

You’ll thrive in this position if you're:

• A Collaboration Maestro: Skilled at bringing cross-functional teams together, fostering effective communication, documenting requirements, and ensuring that reporting solutions align with business objectives.
• A Data Detective: Passionate about creating reports, digging deep into data, solving mysteries, and uncovering the hidden patterns that drive business success.
• An Adaptable Problem Solver: Thrive in dynamic environments, where you are able to adapt quickly to everchanging reporting needs and solve complex problems with ease.
• A Data Ethics Champion: Committed to upholding the highest standards of data privacy and ethics, ensuring data integrity and compliance with regulations.
• A Continuous Learner: Have an insatiable thirst for knowledge and keep up with the latest reporting tools and best practices to stay at the cutting edge of the field.

Here’s what you’ll get to do:

• Requirements Gathering: Collaborate with stakeholders to understand their reporting needs and objectives. Identify key performance indicators (KPIs) and data requirements.
• Report Development: Design and create reports, dashboards, and data visualizations using reporting tools and software. Ensure reports are accurate, timely, and user-friendly.
• Data Analysis: Analyze data to identify trends, patterns, and anomalies. Provide insights and recommendations based on data analysis.
• Data Collection: Gather, clean, and maintain data from various sources to ensure data integrity. Develop processes for data extraction and transformation.
• Automation: Implement and maintain automated reporting processes to ensure efficient and timely delivery of reports.
• Documentation: Create clear and comprehensive documentation for reporting processes, including report specifications, data sources, and methodologies.
• Quality Assurance: Validate the accuracy and consistency of reports and resolve any discrepancies or issues.
• User Training: Provide training and support to end-users to ensure they can effectively use reporting tools and understand the data presented.
• Report Enhancement: Continuously improve and enhance reporting systems, dashboards, and data visualization techniques to meet evolving business needs.
• Communication: Collaborate with various departments and stakeholders to ensure that reports and insights align with business goals and objectives.

Here’s what we require:

• 5+ years of proven experience as a Reporting Business Analyst or similar role.
• 3+ year of data analysis and data visualization skills.
• 3+ years proficiency in reporting tools (e.g., Tableau, MicroStrategy, Power BI, Excel).
• 3+ years of SQL experience for data retrieval and manipulation.
• Excellent communication and presentation skills.
• Familiarity with data collection, cleaning, and transformation processes.
• Attention to detail and the ability to work with complex datasets.
• Bachelor's degree in Business, Information Technology, Data Science, or a related field.

Here’s what we prefer:

• Restaurant or Retail industry experience
• Project Management experience.
• Experience with cloud platforms like Azure and Google
• Tableau Certification
• PMP Certification

Recognized as a Fortune 100 Best Companies to Work For® since 2014, The Cheesecake Factory Incorporated is a global $3.3 billion public company with 47,500 staff members across more than 300 casual dining restaurants, including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk, and Fox Restaurant Concepts. Internationally, 30 The Cheesecake Factory restaurants operate under licensing agreements. Our Bakery division creates over 35,000 delicious cheesecakes per day and other baked products for our restaurants, international licensees, and third-party bakery customers.
We offer a people-centered culture and are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences, and encourage individuals from underrepresented backgrounds to apply.
#SoCheesecake #LifeAtCheesecake
The Cheesecake Factory Incorporated is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities.