Repair/RMA Technician

About GOLFTEC:

Since 1995, GOLFTEC has been focused on one central mission—to help people play better golf. With an unwavering commitment to that goal, GOLFTEC provides a place where golfers of all ages and ability levels can work with an expert in golf instruction to build a game improvement plan customized to their specific needs and goals. And with the aid of technology that gives our students and coaches instant and data-driven feedback, we’re helping people find their potential in ways that accelerate the improvement journey. With millions of lessons given and more than 200 locations across the world, GOLFTEC is the world leader in golf instruction.

Position Summary:

We are searching for a detail-oriented, dependable technician to join our repair team. The technician's responsibilities include replacing and servicing electronic devices and systems, diagnosing problems, and troubleshooting devices and equipment, running tests and logging repair details and reports, updating, and improving existing systems, and repairing or replacing faulty equipment. You should be able to collaborate with other professionals and be able to make useful recommendations wherever possible.

To be successful as a technician, you should demonstrate strong self-discipline and a passion for technology. Outstanding technicians possess sound knowledge of their trade and superb active listening skills.

Key Responsibilities:

• Inspecting, analyzing, and troubleshooting electronic systems and equipment.
• Reading repair manuals and liaising with other professionals.
• Knowledge of electronic, board level assembly process
• Ability to follow safety regulations as it relates to handling and repairing devices with lasers.
• Proficient in identifying common surface mounted electronic components (SMD)
• Proficient in soldering and identifying good/bad solder joints.
• Repairing or replacing faulty equipment.
• Fabricating any components required.
• Inspecting, analyzing, and troubleshooting desktop computer hardware and software. (Windows and Mac)
• Work with external vendors to RMA broken computer hardware
• Configure and troubleshoot iOS, iPads, and iPhones
• Reimage desktop computers

Requirements:

• A relevant degree, certification, or license may be required.
• Experience as a technician.
• Ability to multitask and liaise with professionals in different fields.
• Ability to explain problems simply and clearly.
• Proficiency in MS Office and excel
• Ability to understand verbal and written instructions.
• Ability to follow health and safety regulations.
• Excellent mathematical and problem-solving skills.

Benefits:

• Seven (7) paid holidays: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• Paid Time Off and Paid Sick & Safe Time to use for time away
• Health Insurance (Company pays 50% of individual & family)
• Dental and Vision Benefits available
• 401(k) Plan available with employer match
• Short-Term Disability (paid for by employer)