Repair Technician I (Imaging Products)

Located in Costa Mesa, Calif., perform in-house repair of Imaging Products including Mirrorless cameras, Digital SLR Cameras, Lens, Flash, Binoculars, Powershots, EF and RF lens, Speedlite Flash, etc.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
- Perform in-house servicing, repair of company products. Perform general maintenance tasks, troubleshoot, repair DSLR Camera, Lens, and Flash system
- Provide technical support to customers on operational or maintenance aspects of system equipment.
- Diagnose mechanical, hardware, software and systems failures, using established procedures.
- Prepare reports for analyses of product failure trends and service ability issues.
- Work on assignments that are routine in nature, but attention to detail is essential. Also, requires judgement based on established procedures and guidelines.
- Service and repair designated equipment to Canon standards and specifications to provide efficient and responsive service to customers.
- Generate service revenue by repairing designated equipment.
- Maintains all technical information and Canon property assigned.
- Prepare reports and other data for the department to ensure accurate information and recordkeeping.
- Communicate with supervisor, and other departments if necessary, regarding the solution of technical and/or customer service related problem areas.
- Perform high demand repair volume to support departmental goal of Turn Around Time
- Typically requires general education or vocational training.
- Ability to demonstrate fundamental knowledge of electromechanical equipment
- Minimum of six months repair experience of camera or optical products or min. of two years of repair experience in the Electronic Field.
In accordance with Californialaw, we are providing the anticipated hourly rate for this role: $16.53 - $24.75
The company will not pursue or support visa sponsorship for this position.
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $30.3 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2022 and is one of Fortune Magazine's World's Most Admired Companies in 2022. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA.
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.
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Full Time On Site (Hub) - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
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