Repair Estimator

About Kustom US:

Kustom US has built a strong reputation as a disaster response provider. We hire the best people, give them exceptional training, and provide them with the opportunities and the responsibilities that allow them to learn and develop professionally. Kustom US values and recognizes our employees as the essential ingredient to our lasting success. Together, we have created an excellent place to work; when people join Kustom US, they tend to stay. We strive for a positive work environment that encourages outstanding performance while making room for fun. We also believe that happy, healthy employees lead to a highly productive company, and we are proud to offer excellent benefits packages to support individual and collective success.

Our Employee Benefits Package shows how much we value our team.

• Highly Competitive pay (Salary and bonuses based on job profit performance)     
• Medical Insurance Coverage options for Employee paid 100% by Kustom   
• Extremely affordable Dental and Vision options 
• Life Insurance and Short-Term Disability Insurance 
• 401K with company match after one year of service 
• Generous Paid Time Off/Holiday Pay     
• Educational Assistance for Mitigation and Construction Certifications 
• Work vehicle (dependent on driving record) 

Position: Repair Estimator

Location: Monroe, WA 

Employment Status: Exempt/ Salary 

Hours: Monday through Friday 7:30 – 4:00 P.M. / Some overtime required  

Compensation:  $75,000 - $85,000 per year, depending on experience + quarterly bonuses

The Opportunity:

This position is the oversight and management of the project cycle for construction restoration projects. It’s a position working in a department that is fast paced and very team oriented. 

Primary Responsibilities: 

• Act as a main point of contact for customers, insurance adjusters and office staff 
• Review onsite conditions, complete walk through with insurance adjustor/representative, and write up scope of work and estimate 
• Obtain signed performance authorization from owners 
• Ensure all emergency jobs are complete and safe prior to reconstruction 
• Work with customers to gain reconstruction business after mitigation 
• Work closely with Superintendent and coordinate permit pulls, staffing, materials, etc. to complete projects on time and within budget 
• Communicate with the project coordinator and/or division leader to ensure each project is on track from both a timeline and budget standpoint 
• Determine necessary steps to start job production while additional resources are being deployed 
• Determine when to extend beyond standard protocol to resolve any potential issues or secure potential work 
• Assist with orders, complete approvals, and upload paperwork for accurate billing 
• Participate in bi-weekly Work-In-Progress (WIP) reviews 
• Establish relationships with subcontractors and material suppliers to increase future job efficiencies 
• Manage the execution of change orders and communication of changes to all stakeholders 
• Manage conflict resolution between all stakeholders 
• Participate in an on-call schedule for after-hours service calls 

Skills and Experience Requirements: 

• 3-4 years reconstruction / restoration (Fire, Water, Smoke, Mold) experience required
• In depth knowledge and proficiency using Xactimate to estimate reconstruction projects required
• Eligible to operate a motor vehicle per company policy 
• Strong leadership skills with capabilities to facilitate company teamwork to achieve business goals 
• Strong ability to foster business development networks within various restoration organizations 
• Experience with managing cost controls, budgeting, and forecasting 
• Excellent verbal and written communication skills 
• Book of business preferred
• High school diploma or equivalent required, Bachelor’s degree preferred 
• IICRC WRT, FSRT Certifications preferred  
• Xactimate level 1 certification preferred 

With the highest quality standards and a commitment to excellence, Kustom US provides emergency mitigation and re-construction services throughout the Tacoma, Monroe and surrounding areas, delivering award-winning, innovative solutions, and outstanding service to our customers and insurance providers. Kustom US has earned a strong reputation among a wide variety of insurance carriers as well as our satisfied homeowners. As a quality contractor, we hire the best people, continually provide opportunities for professional growth, and have an atmosphere of family.

This isn’t just a job, it’s a career!

****PLEASE, NO PHONE CALLS****

Kustom US is an Equal Employment Opportunity, Minority, Women, Disability, and Veteran Employer.