Rental Technician

PURPOSE: Provide legendary service to ensure efficient day-to-day operation and maintenance of company equipment. Making sure that available equipment is reliable and properly maintained.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The responsibilities and duties of the Rental Technician include but are not limited to:

Accountabilities:

• Ensures customer loads are safely secured for transportation and completion of appropriate paperwork
• Ensures customer is informed on proper and safe equipment operation
• Accountable for maintaining company service standards for equipment servicing
• Responsible for communicating issues with equipment that are outside company service standards

Administrative:

• Completes quality control service tags when inspecting rental equipment.
• Reports to Store Manager (or Lead Mechanic) any issues with equipment that will cause extended “out of service” time.
• Informs Store Manager of parts requirements, or when using stock parts from inventory for equipment repair.
• Follows equipment service priority as assigned by the Store Manager.
• Maintains clean and organized work area.
• Maintains a competent understanding of company policies and procedures as required.

Customer Realtions:

• Maintains a positive company attitude and personal uniformed appearance when servicing equipment at all times.
• Communicates in a courteous and effective manner with customers and/or co-workers.
• Alerts the customer personally upon arriving on the jobsite and before leaving the jobsite (when service is completed in the field).
• Instructs customers as needed for proper care, maintenance, and safe operation of equipment.
• Assists customers with loading, unloading, and securing of equipment being rented.

Techincal:

• Ability to lift 50-75 lbs several times per day. Ability to work 8 hours or more per day in a standing position.
• Repair and recondition companies’ equipment as assigned by the Store Manager.
• Performs service required on a specified range of products within the rental fleet, such as diesel and gas equipment, engines, electrical systems, and hydraulic systems, etc.
• Must be able to diagnose and troubleshoot repair problems in a timely manner and check over equipment for other safety, maintenance, or mechanical problems.
• Performs other duties in the shop, yard, and field as assigned by the Store Manager.
• Properly operates and maintains company service tools, equipment, work vehicles, electronic devices (where applicable) and work area.
• Works in a safe manner to help others to work safely - immediately reports any safety violations to the Store Manager.
• Maintains an organized tool inventory sufficient to perform assigned tasks.
• Attends all department service training meetings.
• Make sure parts used are recorded; parts needed are requisitioned.

EVALUATION STANDARDS:

• Efficiency of work as compared to standard service or repair times.
• Productivity rate
• Quality of work accomplished/comebacks
• Safety Record
• Work area appearance
• Ability to work effectively with others
• Skill/Self Improvement

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Profit sharing
• Referral program

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Language:

• English (Required)
• Spanish (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person