Rental Operations Assistant
Hale Trailer Brake & Wheel, Inc is a multi-location, full-service trailer dealership with an immediate opening at its Des Moines, IA branch. For this position we are looking for a motivated individual to assist with all activities related to Rental Operations and administration, and who has an interest to grow in a fast-paced environment.
Hale is an industry leading, family friendly company offering a challenging and fulfilling career opportunity with an attractive work/life balance.We offer a competitive salary, excellent medical, vision & dental benefits, paid vacation, and 401k profit-sharing plan.
Responsibilities include:
- Process rental reservations.
- Road call management for rental units, including customer and vendor communications.
- Develop and maintain vendor relationships including negotiation and procurement.
- Coordinate rental equipment deliveries/pickups and movement between branches.
- Conduct inbound/outbound inspections on rental trailers.
- Provide excellent customer service and build strong customer relationships with existing and new customers.
- Interface with corporate accounting and administration, as well as other branch locations as needed.
- Maintain inventory and insurance audits.
- Provide clear communications with customers regarding unit damages and insurance issues.
- Comply with the Company’s safety program.
Requirements:
- Industry experience is not necessary, but experience in the heavy-duty truck/trailer/transportation industry is a plus.
- Knowledge of trucks or trailers is helpful, but not mandatory.
- Must have excellent communication skills.
- Must be detail oriented, and able to handle multi-tasking regularly.
- Must be able to work in a fast paced, dynamic environment.
- Must have good computer skills, experience with Microsoft Office.
- Must pass a standard pre-employment drug test.
EOE-M/F