Rental Attendant

RESPONSIBILITIES INCLUDE (But are not limited to):

• Greet & assist customers in a friendly and professional manner
• Provide EXCELLENT customer service
• Maintain a clean and organized work area
• Cleaning vessels, restrooms, and other shared spaces
• Assist with vessel inventory management to ensure all safety items are on board
• Answer phone calls/texts
• Manage reservations
• Run credit/debit card transactions
• Give basic instruction of vessel operation
• Move vessels from one slip to another, or take for fuel
• Ensure compliance with company policies and procedures
• Assist team leads, management as needed.

QUALIFICATIONS:

• Strong organizational skills with attention to detail
• Excellent phone etiquette and communication skills
• Knowledge of the local area and lake/river waterways
• Ability to maintain a positive attitude in a fast-paced environment
• Comfortable with public speaking and engaging with customers
• Strong negotiation skills for upselling or resolving customer issues
• Comfortable around water & able to swim
• Previous experience in boating and/or sales is preferred, but not required
• Ability to board on/off a vessel with ease
• Ability to lift up to 35lbs
• Computer knowledge & systems operation
• Must have valid Driver's License

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Types: Full-time, Part-time, Seasonal

Pay: $11.00 - $15.00 per hour

Expected hours: 15 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Compensation package:

• Hourly pay

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Morning shift
• No nights
• Overtime
• Weekends only

Application Question(s):

• Are you available to work weekends and holidays?

Experience:

• boating: 1 year (Preferred)
• customer service: 2 years (Preferred)
• Computer operation: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Saint Joseph, MI (Required)

Ability to Relocate:

• Saint Joseph, MI: Relocate before starting work (Required)

Work Location: In person