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Form of workCreate Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary
Rental associates are responsible for generating sales through world-class guest service through assisting customers with rental equipment providing our guests with gear and services for the ultimate outdoor experience.
Job Specifications
Housing: May Be Available
Outlet: Northstar Sports Village Rentals, Performance Demo, True North Ritz
Expected Pay Range: $20.00 - $21.35 / hour
Shift & Schedule Availability: Full Time and Part Time
Skill Level: Entry Level
Job Responsibilities
Provide excellent guest service at one of our retail shops
Fit guests with equipment - we'll train you!
Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
Work together with teammates to maintain safety standard
May include other duties such as cashiering, retail sales
Other duties as assigned
Job Requirements
Ability to work a flexible schedule; including nights, holidays and weekends
Commitment to exceptional Customer Service
Maintain a working knowledge of products and trends within the industry
Ability to stand and move in an active, team-oriented environment for extended periods
Must be able to communicate fluently in English
A Retail Associate is a flexible employee who often works across multiple departments and in various roles which could include one of the following:
Resort Activities
Retail Rental operations
Food and Beverage Support
Ticket sales or scanning
Lift Operations
Base Area Operations
The expected pay range is $20.00 - $21.35. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 498186
Reference Date: 09/25/2023
Job Code Function: Rental Operations
