Remote Rn Care Coordinator - Compact & Ca, Il, Ma, Ny Required

RN Inbound Monitoring Agent - Fully Remote

Join Cortex's Managed Services Team!

MUST HAVE Compact RN & licensed in CA, IL, MA, NY (or most) non-compact states to be considered.

Are you an experienced Registered Nurse looking for a fulfilling remote opportunity? Cortex invites you to be a part of our dynamic Managed Services department, offering a fully remote work environment, an exceptional team, and a commitment to top-notch patient services.

Position Overview:

Operating Hours: Monday - Sunday, 24/7

Responsibilities:

• Manage incoming vital alerts with precision
• Follow SOP & escalation pathways for incoming alerts
• Provide accurate, valid & complete information using appropriate methods/tools
• Respond to alerts within the necessary timeline
• Document incidents accurately
• Demonstrate excellent communication skills, adhering to customer service expectations in every call interaction
• Make outbound phone calls to patients on Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs
• Monitor uploads and readings, ensuring compliance with care plan parameters
• Go the extra mile; we value hardworking, engaged, honest, and reliable team members

Requirements:

• Strong phone (bed) side skills
• Maintain a professional, friendly tone
• Possess strong phone contact handling skills and active listening abilities
• EHR knowledge/skills
• Excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Compact (multi-state) RN US license. Active, unencumbered, in good standing
• Licensure in all Non-Compact states (or most- including IL & CA to start)
• High-Speed Internet
• Excellent computer skills
• Proficiency in Google Suite
• Reliability
• Excellent nursing skills (CCM, RPM, PCM, RTM experience is a plus!)
• Willing to obtain other state licenses

Work Schedule:

• 12-hour shifts
• 36 hours a week
• Day shifts / night shifts
• 7 am - 7 pm / 7 am - 7 pm EST

Training and Start Date:
We are actively seeking candidates to fill open positions and plan to commence training quickly

About Cortex:
Cortex is dedicated to supporting post-acute providers in their mission to care for patients. Established in 2015 by Riley Adamson, we initially gained recognition for follow-up calls to patients after hospital discharge. Since then, we have evolved into a comprehensive software platform for post-acute providers, seamlessly integrating with Electronic Health Records (EHR) to foster positive healthcare outcomes. Join us in making a difference in patient care!

Job Types: Part-time, Contract, PRN

Pay: $26.50 - $30.00 per hour

Expected hours: 24 – 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance

Standard shift:

• Day shift
• Evening shift
• Night shift
• Overnight shift

Weekly schedule:

• 3x12
• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• English: 3 years (Required)

License/Certification:

• RN License (Required)
• Compact State Nurse License (Required)
• Illinois RN license (Required)
• Licensed in all non-compact states (Required)
• California RN license (Required)

Work Location: Remote