Remote Meeting Coordinator

This position provides Remote Meeting support for all legislative meetings and other meetings held in the Capitol that are fully remote or hybrid. The RMC works with the Audio/Video team to assure remote functionality is set up and tested prior to the start of the meeting and then assists members of the legislature and public participants to take part in the meeting. The Remote Meeting Coordinator is assigned to support specific committees depending on availability and dates/times of committee meetings. This position works closely with the Legislative Staff leading each committee to know which members will be participating remotely and any public who may also participate on a given day. While training will be provided, this position must understand and adhere to the decorum and rules of order for running legislative committee meetings. Timeliness and dependability are essential, as Remote Meeting Coordinators will need to help begin and end each meeting. This is a non-partisan position.

This position works on an as-needed basis. As Committee meetings and other events are scheduled, the available hours are then filled. The Remote Meeting Manager works with staff to get the hours and schedule they request. There are no guarantee of hours.

This position works within the Zoom platform to keep remote participation operating smoothly and supports the interactions of the Committee Chair, Members and Staff with participants joining via Zoom. The Remote Meeting Coordinator also works closely with the Office of Information Services staff to troubleshoot and resolve any technical issues that may arise with Remote Meeting participants.

Remote Meeting Operations:

• Serve as the point-of-contact for the Committee Chair, Members and Staff with any questions regarding Zoom.

• Understand and adhere to the decorum and rules of order for participating in Legislative Committee Meetings.

• Escalate any technical questions or concerns to the appropriate person for resolution.

• Follow-up with users to ensure problems are adequately resolved.

• Work closely with the other legislative staff who support meetings such as the secretary and Researcher to ensure meeting room AV equipment is operating properly at the start of each meeting

• Serve as a point-of-contact for initial questions related to Zoom

• Work with OLIS staff to trouble-shoot Zoom issues before and during meetings or events.

The Remote Meeting Coordinatorworks remotely and is responsible for providing a reliable internet connection, workstation/computer with fully functional microphone and video camera, and must maintain a secure and up to date operating system on their workstation/computer. The employee must be able to help start and end each meeting and monitor meetings in their entirety.

Experience with public meeting forums. Experience with Zoom and other video conference technology preferred.

This is a remote work position and the employee does not need to be in Helena but does need to live in the State of Montana.