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SalaryAbout Conduent:
Job Description:
**Conduent is hiring a Remote Inside Sales Representative**
Pay: $21/hr
Training hours: 8:30-5:00 (approximately 3 weeks)
Hours after training: 8:30- 5:00 9:00-5:30 9:30-6:00 EST (depending on territory asigned)
Air travel is required
Must pass a pre-hire background and drug test
Remote Inside Sales Representative:
Inside Sales Representative (ISR): The ISR is responsible for placing outbound calls to Health Care Professionals identified and provided by the pharmaceutical client via telephone, e-mail, and chat; in compliance with all reporting requirements for adverse events, product quality complaints, and patient privacy (HIPAA/ data privacy). Customers include physicians, pharmacists, nurses, physician office staff, and field Sales Representatives. Work environment is dynamic and has high call-volume.
The Inside Sales Representative role and responsibilities:
- Professionally handle outbound calls to assigned Health Care Professionals.
- Ability to manage assigned targets/territories and achieve program goals.
- Utilizes gatekeeping skills to reach appropriate targets and provide engaging dialogue for assigned products.
- Delivers information utilizing approved messaging accurately and professionally.
- Engages with client field representatives as required.
- Handles all calls according to client specifications including but not limited to using computer systems, manual documentation and training resources.
- Possesses previous experience in business to business calling, ability to communicate complex information, excellent gatekeeping skills, and demonstrated blend of sales and service skills. Excellent verbal and written communication skills required. Ability to efficiently type and navigate computer systems.
- Evaluates and escalate calls as outlined in training and the FAQ’s.
- Comply with CLIENT global policies, CLIENT local policies and CLIENT processes and procedures.
- Comply with CLIENT and CONDUENT AE and PQC processes.
- Obtain pertinent customer information and record customer interactions in appropriate systems as agreed with CLIENT. All information must be managed using Customer Relationship Management (CRM) system.
- Communicate to CLIENT regarding customer calls, issues, and insights from customer calls, trends, programs and solutions.
- Maintain up-to-date knowledge of business and industry information as necessary to provide services.
Be part of the future:
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
We are currently NOT hiring in the following geographies:
States: AK, CA, HI, MA, IL, MT, NY
Metro Areas: MN- Minneapolis, IL, NY - NYC
OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Metro
#Remote44
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $21.00/hour.
Closing:
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
