Remote Community Health Worker (Puna Area)

Thank you for your interest in the Remote Community Health Worker - Puna position at Hui Mālama Ola Nā ʻŌiwi. We are enthusiastic about this opportunity and are actively seeking a candidate who shares our dedication to fostering a supportive work environment and advancing organizational objectives.

To apply for this position, kindly submit your resume and a cover letter outlining your qualifications and relevant experiences. As you prepare these documents, we encourage you to focus on how your skills and background align with the core responsibilities, expertise, and essential qualifications specified below.

Location Requirement: It's important to note that this position requires applicants to reside in the Puna area on Hawaii Island. This requirement is essential to ensure effective participation in our community initiatives and to facilitate seamless integration into our organization's activities.

Position Summary

As a Remote Community Health Worker based in the Puna area, you will provide vital assistance to clients in navigating the healthcare system while offering culturally appropriate education on chronic disease prevention, physical activity, and nutrition. Your work, rooted in the six pillars of CHW practice - respect, community base, capacity building, service to the underserved, social justice and health equity, and advocacy - aims to empower clients by enriching their health literacy and self-reliance. Collaborating closely with primary care teams, behavioral health specialists, and health educators, you will operate across clinical and community-based settings, including client homes.

Duties and Responsibilities

1. Conduct outreach in diverse settings such as homes, communities, and clinics, effectively communicating the program objectives and potential impacts on well-being.
2. Identify socio-economic determinants influencing clients' health and collaborate on comprehensive health and social management plans.
3. Maintain meticulous documentation of client encounters, ensuring accuracy and completeness; generate monthly encounter reports; maintain detailed electronic client files, which include client notes, release of information, assessments and other medical documents acquired on behalf of the client. Documents activities, service plans, and outcomes proficiently.
4. Coach clients in the management of chronic health conditions and inspire active engagement in self-care. Aid clients in understanding care plans and instructions.
5. Facilitate access to health-related services and advocate for clients' medical needs during visits.
6. Coordinate services between providers and clients , monitoring adherence to care plan objectives.
7. Expand knowledge of community resources , assisting clients in accessing essential services and support.
8. Cultivate positive relationships within the team and with stakeholders, striving to reduce barriers.
9. Travel extensively to client residences, community venues, and agencies for outreach efforts.
10. Provide education on lifestyle modifications, emphasizing health promotion and disease prevention.
11. Collaborate with clients and families to address concerns and enhance service delivery satisfaction.
12. Builds partnerships to promote recovery, resiliency, and wellness among individuals and families.
13. Other duties as assigned.

Knowledge and Abilities Required

1. Strong interpersonal and communication skills to collaborate effectively with patients, clients, and agencies.
2. Organizational skills with the ability to multitask and maintain accuracy in documentation.
3. Knowledge of outreach programs related to healthcare delivery and clinical education.
4. Ability to communicate medical information to healthcare professionals and care coordinators over the telephone.
5. Creative and analytical thinking for planning, implementing, and evaluating client care plans.
6. Ability to work independently and in a team setting and able to multitask in a fast-paced environment.
7. Proficiency in office equipment and software applications, including electronic health records.
8. Possession of a reliable vehicle and a valid Hawaiʻi driver's license

Minimum Qualifications

1. Education
   1. GED or a high school diploma with completion of a community college Community Health Worker program.
2. Experience
   1. Three years of general experience plus one year of experience directly related to the social work setting, relevant area, or duties and responsibilities specified.
   2. Associates degree in a relevant field may substitute experience requirement.
3. Other Certifications and Requirements
   1. Community Health Worker Certificate (required within 18 months of employment)
   2. Current TB clearance (2 step)
   3. HIPAA Compliance Training
   4. Bloodborne Pathogens Training
   5. CPR/AED/First Aid Training
   6. Personal reliable vehicle with current insurance & registration
   7. COVID-19 vaccination

Desirable Qualifications

1. Familiarity with HMONO's mission, programs, and services.
2. Possess a working knowledge of Native Hawaiian culture, traditions, history, and current events including, but not limited to State and Federally funded programs and projects. Keep abreast of Native Hawaiian issues and current events.