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Form of workJob Description
ARE YOU BILINGUALin English andCambodian or Cantonese or Mandarin or Korean?
ARE YOU LOOKING FOR A REMOTE JOB?
Please apply!, you’ll be a part of creating and delivering amazing customer experiences on healthcare insurance products while you also experience an award-winning employment experience and company culture.
Type of Hire: Direct Hire
Bilingual Languages required: Cambodian, Cantonese, Mandarin, Korean
Additional Bilingual Languages needed: Arabic, Armenian, Farsi, Hmong, Laotian, Russian, Vietnamese
Pay Rate: $19/hour + performance-based incentives
Training Length: 2-4 weeks
Schedule:
· Candidates need to be flexible to train and work within the hours of operation
o 8am-6pm PST
o Monday through Friday
Location: Work from home
Client Provides Technology: Laptop or chrome book, headset, 5 Foot ethernet cord (shipped directly to their home)
Candidate Provides: Hardwired internet, quiet place to work
Responsibilities
- Resolving escalated or complex calls from customers.
- consulting on products with compassion or resolving their issues with a smile,
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
requirements
- Bilingual in English and Cambodian or Cantonese or Mandarin or Korean
- Or Arabic, Armenian, Farsi, Hmong, Laotian, Russian, Vietnamese also needed.
- 6 months or more of customer services experience
- High school diploma or equivalent
- Computer experience
- High speed internet connection (>25mbps)
Benefits
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- And we have a healthy benefits package based on your position that could include PTO tuition reimbursement, health and wellness incentives
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
