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Are you looking for your next challenge? Virtual Business Office Associates is the perfect balance of a diverse and growing workforce that still feels like home. If you are an A/R Specialist with experience working denied claims from beginning to end, come join our award winning “Best in KLAS: Extended Business Office” today!
What’s in it for you
You’ll support one of the largest professional services firms in the world, with access to cutting edge automation and AI technologies to enhance your workday experience
A flexible schedule that allows you to enjoy a work-life balance. With core business hours from 9:00am-3:00pm EST, you have flexibility with clocking in and out, along with the ability to work half-days on Friday’s
Endless growth opportunities and continuous professional development
A permanent position with our company that offers stability and longevity
Opportunity to participate in our “VIP” bonus structure for outstanding performance and “Real time Recognition” incentives
Use the latest EMR systems and utilize full portal access for the insurance payers worked
Comprehensive employee benefits package to include major health coverage, 401k, PTO accrual, and more
What you’ll do
Utilize and apply industry knowledge to resolve new and aged accounts receivables by working various account types, including but not limited to: hospital and/or professional claims, governmental and/or non-governmental claims, denial claims, high priority accounts, high dollar accounts, reimbursements, credits, etc
Communicate professionally (in all forms) with payer resources to include: websites/payer portals, e-mail, telephone, customer service departments, etc
Seek resolution to problematic accounts and payment discrepancies
Prepare appeal letters for technical denials by accessing specific payer appeal forms, submitting appropriate medical documentation, and tracking appeal resolution
Identify denials trends, root cause, and A/R impact
Maintain professional communication with clients and team members through various channels
Consistently meet or exceed department standards and guidelines
Adhere to the HIPAA privacy and security regulations
What you’ll need
GED or High School Diploma
3+ years of experience in Medical Collections, back-end A/R, and claim review in which denial follow up was worked
Experience in Hospital, Professional/Physician, and /or Third-Party billing and accounts receivable
Epic, or relevant EMR system experience
Our workforce is comprised of skilled professionals trained to support the needs of a global accounting and professional services firm. Our diverse workstreams include project work within Healthcare Advisory, Tax and Data Management.
The Virtual Business Office Associates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Virtual Business Office Associates complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
The Virtual Business Office Associates expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
