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Form of workJob Description
RemX is seeking a Remote CSR Learning Loss Specialist (Grant Writer Specialist), This is a Customer Service position for Non-profit partners. When a business applies for grants, you will process applications and support them with what forms need to be completed. You will also provide email templates and day to day customer service duties.
- Title: Remote CSR Learning Loss Specialist (Grant Writer)
- Hours: Mon-Fri 7am-7pm (You will work 8 hours between this time frame.)
- Pay: $22 an hour
- Position Type: Contract (Ends in April could extend until the end of 2024)
- Remote, but must reside in GA
Responsibilities
- Provides high-quality customer service and serves as first line of communication with applicants and grant recipients, fielding questions and providing support via email and phone
- Provides technical support to grant recipients related to FLUXX, the grants management system
- Reviews, vets, and follows up with daily registration requests from new applicants in FLUXX
- Tracks and verifies completeness of grant application submissions
- Tracks and follows-up on narrative and financial reports, and any other outstanding documentation;
- Sends reminders and other emails to applicants, grant recipients and volunteer grant reviewers
- Calls applicants, grant recipients and volunteer grant reviewers with program updates and reminders
- Updates contact, organization, grant and workflow information in FLUXX, including attaching documents
- Performs regular quality control reviews, maintaining accuracy of proposal content and user data
- Troubleshoots issues pertaining to FLUXX, the grant application portal
- Tracks applicant workflow status in FLUXX
- Generates reports using FLUXX and Excel as needed
- Performs other duties and responsibilities as requested or assigned
- Participates in check-ins with the project manager
Required Skills
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Proficient with Microsoft Office Suite, particularly Outlook, Teams, and Excel
Seeking Grant Expertise
- Supporting grant cycles or working with a foundation or grantmaking organization
- FLUXX or similar grants management systems
About RemX- The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
