Release Train Engineer (Rte)

EverView is a global provider of leading customer engagement and payment solutions. We help clients integrate critical customer interactions to optimize working capital and drive profitable business growth. Our solutions aim to connect the entire customer experience by aligning transactional, payment, and marketing touchpoints for simplified operations and smarter engagement. Plugging into the power of our innovative technology and data-driven insights, we curate tailored, digital-first strategies for a range of industries. The goal: to modernize processes and create frictionless experiences. Our clients benefit from a partnership that values simplicity, security, and connectivity-for today's environment and tomorrow's innovation.
EverView captures the moments of intersection between transactional, payment, and marketing services to holistically engage customers across platforms. We create more connected customer experiences by simplifying your business processes; transforming your operations; and unifying all communication touchpoints. Our comprehensive solutions embrace the modern consumer's lifecycle, streamline the payment process, reduce costs, and improve efficiency.
We are seeking a talented Release Train Engineer (RTE) onsite to join our team to help support and facilitate our growth and expansion of services.
SUMMARY:
The SAFe Release Train Engineer (RTE) with Azure DevOps Boards Configuration Experience is a strategic leader responsible for orchestrating and optimizing the Agile Release Train (ART) to deliver value seamlessly. This role combines a deep understanding of SAFe principles, Azure DevOps Boards configuration, and training expertise to drive collaboration, transparency, and efficiency at the Portfolio, ART, and Team levels. The RTE plays a pivotal role in configuring Azure DevOps Boards for work item tracking and management, as well as in training stakeholders, POs, SMs, and Agile Teams.
DUTIES/RESPONSIBILITIES:
Release Train Orchestration:

• Facilitate PI (Planning Increment) planning, inspect and adapt workshops, and other key ART events to ensure alignment and coordinated delivery.
• Orchestrate and optimize the Agile Release Train, collaborating with Product Owners, Scrum Masters, and other stakeholders.

Azure DevOps Boards Configuration:

• Demonstrate advanced expertise in configuring Azure DevOps Boards for Portfolio, ART, and Team-level work item tracking and management.
• Collaborate with teams to optimize Azure DevOps Boards configurations based on SAFe principles and best practices.

Training and Development:

• Develop and deliver training programs for stakeholders, Product Owners, Scrum Masters, and Agile Teams on SAFe principles, agile practices, and effective use of Azure DevOps Boards.
• Provide coaching and mentorship to enhance understanding and utilization of Azure DevOps Boards.

Collaboration and Coordination:

• Foster collaboration among stakeholders, ensuring clear communication and alignment across all levels of the organization.
• Work closely with Product Management, System Architects, and other Release Train Engineers to ensure strategic alignment and coordination.

Metrics and Reporting:

• Utilize Azure DevOps Boards metrics and reporting features to track and communicate key performance indicators and progress.
• Collaborate with teams to analyze data and identify opportunities for improvement.

Continuous Improvement:

• Drive continuous improvement initiatives within the Agile Release Train and the broader organization, focusing on optimizing processes and increasing efficiency.
• Actively contribute to the SAFe Community of Practice.

REQUIRED QUALIFICATIONS:

• Bachelor's degree in a relevant field or equivalent experience.
• SAFe RTE certification.
• Proven experience as a Release Train Engineer in a SAFe environment.
• Expertise in configuring and customizing Azure DevOps Boards for Portfolio, ART, and Team-level work item tracking and management.
• Strong communication and collaboration skills.
• Familiarity with agile and SAFe principles.
• Ability to work effectively with cross-functional teams.
• Experience in training and mentoring stakeholders, POs, SMs, and Agile Teams.
• Problem-solving and conflict resolution skills.

EXPERIENCE:

• Minimum of 3 years of experience as a Release Train Engineer in a SAFe environment.
• Hands-on experience configuring Azure DevOps Boards for comprehensive work item tracking and management.
• Previous involvement in training and mentoring stakeholders, POs, SMs, and Agile Teams.
• Familiarity with other Azure DevOps services and integrations.

Benefits:
• 3 weeks of paid time off annually
• Medical, dental, vision plans, employee assistance program, as well as life insurance and LTD plans
• Supplemental life insurance
• Voluntary accident and critical illness insurance, respectively
• Flexible Spending Account available
• 401k plan
EverView offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
JOB CODE: 1001015