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SalaryWe are hiring a Medical Record team member to handle the Release of Medical Record information at Advocate Illinois Masonic Hospital. Position is Full Time, and scheduled for Monday-Friday, 8:00am-5:00pm.
*Full COVID-19 vaccination required for candidate consideration*
THIS POSITION WILL BE RESPONSIBLE FOR:
- Greeting patients & customers as they come into the department, assisting those with health information needs or questions.
- Verify the validity of medical record requests and accompanying paperwork, including POAs, subpoenas and court orders.
- Use multiple hospital & provider systems to locate appropriate patient details.
- Quality check information prior to release.
- Completing fax requests for medical records.
- Handles high volume of incoming phone calls.
JOB REQUIREMENTS:
- Protect and maintain the confidentiality of patient’s medical records and patient information
- Experience with medical records, medical terminology, Electronic Health Record systems, HIPAA regulations
- Detail oriented
- Ability to operate PC, copier, fax machine and other office-related equipment
- Excellent customer service skills
- Computer and data entry skills
- Ability to handle multiple phone lines and high call volumes
- Answer all routine customer inquiries in an efficient and effective manner
- Ability to cope in fast paced environment and multitasking
- Display a courteous and professional manner through interaction, appearance, and attitude
- Ability to work in a team environment, team player
- Ability to sit for a long period of times, ability to stand frequently as patient walk ins come into the department
- Excellent oral and written communication with co-workers, management and the public
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
