Job Description
COMPANY DESCRIPTION: Forbright Bank is a full-service bank, commercial lender, and asset manager headquartered in Chevy Chase, Maryland. Forbright is a banking and financing visionary leader in clean energy, healthcare, technology, financial services, real estate, and other industries with extraordinary service.
COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible environmental, social, and governance (ESG) practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.
COMPANY MISSION: We are a values-driven institution with an uncommon commitment to decarbonization and sustainability. As the need to build a more sustainable, low-carbon economic system grows increasingly urgent, we are dedicating half of our assets to financing the companies, investors, and innovators driving that change. We are reimagining how a bank should operate in a changing world.
JOB SUMMARY: This position is responsible for building relationships and providing expert financial advice and great service, while maintaining conformance with established Bank policies, procedures and objectives. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. “Service” is the highest priority of the Bank—all employees must strive to provide excellent service and adhere to Bank Standards. Please note that this position is located at our Chevy Chase location: 4445 Willard Avenue, Chevy Chase, MD 20815.
DUTIES AND RESPONSIBILITIES:
- Developing and maintaining customer relationships through account servicing, identifying needs, asking for referrals to meet and exceed monthly production and retention goals
- Being fully knowledgeable and skilled in the areas of teller, vault, ATM processing as well as safe deposit and cash recycler at applicable branches
- Adhering and complying with new account opening procedures including compliance requirements for both personal and business account relationships
- Assisting customers in their selection of various accounts and financial services
- Cross-selling the Bank's products and services
- Opening, maintaining and closing of all account types
- Promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services
- Participating in monthly branch audit activities
- Working at other branch locations when needed – being a team player
DESIRED QUALIFICATIONS:
- Bachelor’s Degree from a 4-year, accredited institution
- At least three (3) years banking experience
- Experience with needs-based selling
- Excellent interpersonal skills and proficient communicative, auditory and visual skills
- Strong attention to detail
- Passion for providing outstanding customer service to all clients
POSITION REQUIREMENTS: The requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees to perform the essential functions. Work is conducted primarily in an office; however, some positions may be conducted remotely via technology. While performing duties of this job, the employee may be regularly required for prolonged periods of time to:
- Sit or stand at a desk
- Walk, stoop down, crouch, kneel or bend over
- Use hands and fingers
- Utilize a computer monitor with visual acuity
- Operate technology and other office machinery such as printers, fax machines, scanners, etc.
- Communicate clearly both verbally and in writing with others
ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.
PERKS/BENEFITS:
-Comprehensive health, dental, and vision plans
-4 weeks PTO
-401k + company match
-Metro SmartTrip benefits ($50/mo)
-Remote or hybrid work schedules for most positions
-Bonuses for purchasing solar panels, electric vehicles, biking to work, etc.
-Paid subscriptions to Veterans Compost, Imperfect Foods, and more!
-Best Workplaces for Commuters 2023 winner
-The Washington Post Top Workplaces 2023 winner
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