Regulatory & Risk Oversight Lead Advisor

eBay Inc. (Nasdaq: EBAY) is a global commerce leader that connects millions of buyers and sellers in more than 190 markets around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Founded in 1995 in San Jose, California, eBay is one of the world's largest and most vibrant marketplaces for discovering phenomenal value and outstanding selection. In 2022, eBay enabled nearly $74 billion of gross merchandise volume! For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.
Team Overview
The team of Operational Policy, Risk & Controls (OPRC) is a second line Risk Oversight function within our Global Customer Experience (GCX) division. OPRC's function is to protect GCX and eBay from financial, regulator, reputational and operational risks while ensuring customer and employee happiness!
As a Regulatory & Risk Oversight Lead Advisor you are responsible for identifying and evaluating operational risks within GCX (including regulatory/legal risk), working with the organization to understand and develop mitigation strategies and developing and/or testing controls. You will be part of a distributed team which will support eBay by proactively and reactively investigating risks and report those to eBay management in order to protect eBay, its customers, and its employees.
Responsibilities:

• Identify and evaluate risks of all types within GCX organization.
• Complete risk evaluation methodologies to incorporate into business changes such as new product introduction, changes in payment standards, and internal process changes.
• Assist and perform organization wide risk assessments and conduct risk management workshops with various partners.
• Assist the organization with the development of business processes and controls.
• Perform audits of controls and risk areas on established frequency, perform risk and process gap assessments.
• Develop testing plans, maintain and implement testing based on plan. Conduct ongoing formal testing of the design and operating efficiency of critical operational processes.
• Prepare regulatory reporting with appropriate data governance controls.
• Identify remediation areas/issues, follow up on open issues.
• Assist the business in developing process, policies, and controls, document process controls, flowcharts, policies.
• Analyze data and reports to identify anomalies.
• Perform investigations over risk incidents and reports.
• Identify operational improvements and simplification of processes and systems.

Qualifications:

• Ready to Work A Hybrid Model out of either our Austin Texas or Salt Lake City Utah office (3+ Days onsite)
• Bachelor's Degree or equivalent work experience
• 5+ years of audit (internal or external), controls, compliance, and/or risk operations experience, preferably within the e-commerce or financial services industry
• Risk, audit, compliance certifications are a plus (e.g., CPA, CIA, CFA, CISA, etc.)
• Experience with risk assessments, detailing and evaluating risks.
• Experience and familiarization with formalized risk and controls frameworks (e.g., COSO, COBIT, etc.)
• Familiarity with regulatory environments and evaluating risk/controls to ensure organizational compliance (e.g., GDPR, Digital Services Act (DSA), Consumer Duty, Sarbanes Oxley, various payments regulations), in US and international.
• Experience identifying and documenting internal controls.
• Experience testing internal controls, developing test procedures, and testing plans.
• Experience leading and building positive relationships with key partners.
• Experience recommending improvement solutions.
• Ability to take initiative to achieve results.
• Strong communication skills to educate/raise awareness of foundational elements/methodologies needed to support an internal control framework.
• Confident in handling and identifying key risk areas and generating solutions to address.
• Experience assessing, supervising, and remediating deficient controls.
• Experience with investigations and reporting findings.
• Proficient at navigating through ambiguity along with balancing multiple tasks and meeting deadlines in a fast-paced changing environment

Benefits
Benefits are a crucial part of your total compensation for the work you do every day. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is vital.
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay's Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.
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