Address
Form of workJob Description
Hi,
Greetings!!
This is Sarita, IT Recruiter at Jconnect Inc.
I'm looking for a Regular Help Desk ("White Gloves") with our client. Please find job description below.
Location :- San Antonio, TX
Job Type :- Contract (Onsite)
Job Description:-
Responsibilities :-
Image and deploy hardware/software for new hires and acquisitions.
- Recover and re-image existing hardware for re-deployment.
- Follow all escalation procedures according to service level agreement.
- Use remote control tool to assist end users when needed.
- Provide an accurate record of each call in incident management tracking tool.
- Anticipate customer needs and proactively identifies solutions.
- Plan, prioritize, organize and complete work to meet established objectives.
Skills:-
Must Have:-
- ITIL
- Service Desk, ITSM
- Hardware Deploy and Maintenance
- Troubleshoot
Nice To Have:-
- Communication skills with non-IT People
Ability to work autonomously.
Note:- Must have own transportation and be willing to travel to multiple clinics in the area when needed.
If you are interested, please send me your updated resume ASAP with below details:
1
Full Name:
2
Current Location/Zip:
3
Visa/Work Permit Status:
4
Notice Period/Availability to Start:
5
Skype ID:
6
Willingness to relocate to job location:
7
Preferred Interview timings (Specify Time zone):
8
LinkedIn URL:
Looking forward for your response..
