Registration Specialist (On-Site)

Come join a patient-service focused team for a rewarding career in healthcare. No previous healthcare experience required! Lakeshore Bone & Joint Institute is seeking a Registration Specialist who is responsible for the day-to-day operations of the reception area including greeting patients and visitors, registration, check-in and checkout, answering questions, and providing direction as appropriate. As the Registration Specialist you are an integral part of the team, and can make a difference in the lives of patients.

What The Right Candidate Will Enjoy!

• Great company culture with a work-life balance
• Reimbursement for fitness memberships (including annual sign-on fee)
• Opportunity for growth in a forward momentum company!
• Benefits; 401k, profit-sharing, medical, dental, vision, and life insurance

Apply Today If Your Background Includes

• Strong experience in customer OR patient service. (Healthcare experience NOT required)
• Ability to work in a patient-oriented team environment.
• Ability to greet patients with a warm, energetic, and friendly disposition, and has an efficient work ethic

Key Responsibilities

• Print and review the provider’s schedule daily

• Maintain general tidiness of the waiting areas

• Verify patient insurance and demographics at each appointment

• Scan insurance cards and valid photo ID into the EMR

• Schedule follow-up appointments for patients

• Collect co-pays, surgery deposits and account balances from patients when applicable

• Coordinate patient care regarding pre-operative and post-operative needs, i.e. crutch training, braces, and DME application

• Scan checks into LBJI banking system

• Scan End of Day paperwork; DME/ABN paperwork; Registration Payment Worksheets into appropriate e-folders or deliver paperwork to the appropriate area of the building

Compliance: All employees have a responsibility to comply with our organization’s policies and procedures, adhere to our Code of Conduct, complete required compliance training modules, and report any observations of non-compliance.

EEO Statement:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.