Registration Rep- Part time Day

Children s Specialized Hospital is the nation s leading provider of inpatient and outpatient care for children from birth to 21 years of age facing special health challenges from chronic illnesses and complex physical disabilities like brain and spinal cord injuries, to developmental and behavioral issues like autism and mental health.

Children's Specialized Hospital is now in its third century of caring for those in need. Our Boards of Trustees, physicians, therapists, nurses, staff, volunteers, and donors remain dedicated to the very ideals of the Hospital's founders and committed to providing the best care possible so that every child who seeks our help reaches their fullest potential.

At 16 different New Jersey locations, our pediatric specialists partner with families to make our many innovative therapies

Job Summary

Registers patients ensuring that all information in the hospital information system is accurate and complete. Obtains all necessary consent signatures for all patients registered. Collects referral forms and co-pays. Determines registration status and financial clearance for upcoming patients, pre-register accounts and determines which patients need to be seen for registration, collection of co-pay/referral forms and/or financial counseling. Communicates with parents regarding insurance regulations, benefits and payment issues.

Essential Job Functions

Re-verfies insurance eligibility and demographic information on active recurring outpatients every 60 days. (Monthly for Medicaid eligibility).
Collects insurance referral forms; copies insurance and identification cards and distributes as necessary for all patients registered.
Requests payment at the time of services for co-pays and/or patients responsibility; provides itemized receipts; maintains accurate accounting of all payments/cash on hand in the department.
Obtains all consent signatures as necessary, distributes facesheets, consents and addressograph plates for inpatients and outpatients.
Pre-registeres, admits/registers inpatient and outpatients in an organized timely fashion.
Assures accuracy in all registrations, verifies all information when updating a patient's account and/or re-registering a patient. Verifies all information when opening a pre-registered account.
Serves as liaison between payor, therapist/clinician, physician and the patient's parent/guardian with respect to finicial issues.
Notifies parents of availability of financial assistance programs. Specifically NJ Kidcare, CSH Hospital Assistance Program (HAP). Distributes and assists with the completion of the application(s).
Completes a pre-determination for insurance eligibility and benefits for all new and recurring outpatients seeking services at CSH. Informs families of their benefits and/or financial responsibility.
Schedules ACC appointments and performs scheduling functions, fast call - confirms appointments.

Formal Education and Job-Related Experience

Spanish Speaking highly preferred

• Ability to professionally inter-relate with people (i.e. parents, staff, patients, managed care organizations, physicians, outside agencies, etc.). Familiarity with computer software packages, Microsoft Office. Ability to organize and follow specific instructions. Maintain patient confidentiality, knowledge of NJ financial programs (Medicaid, Charity Care). The competence to communicate a financial plan for the patient.

Physical Demands

• Typical office environment.