Registration Float Clerk II

Works under the supervision of the Senior Administrative Director or Assistant Director, Registration—Operations. Performs specialized Patient Registration functions according to established policies and procedures. Interviews patient or patient representative to obtain pertinent information such as patient demographics and financial data and enters the information into the computer system to register inpatient and/or outpatients. The amount of data collected will vary based on the patient classification. Prepares, processes and routes initial paperwork for charts, patient identification bands, labels and cards. When appropriate, contact physicians’ offices for authorization numbers for treatment. Obtains required signatures and collects copy of insurance cards, Medicare cards, and Medi-Cal cards. Review patient data for accuracy. When applicable, monitors and processes transfers and bed swaps and enters required information into the computer system. Additional responsibilities include but are not limited to following Federal and State regulations as they apply to Advanced Directives for Healthcare Decisions, Patient Rights, Medicare Secondary Payer, Three-Day Rule, Notice of Privacy Practice. Performs other duties as required.

1. Greets patients, their families, and the public in a courteous, professional and polite manner. Registration clerks must demonstrate sensitivity to the fact that the patient may not be feeling well, is worried or stressed regarding hospital visit.

2. Properly identify patients by requesting a form of picture identification.

3. Interviews patient or patient’s representative to obtain accurate demographic information.

4. Enters demographic information into the hospital computer system in order for patient care and treatment to be initiated.

5. Obtains patient financial data and when required pre-authorization for treatment.

6. Prepares, processes and routes required paperwork for the patient’s chart/medical record.

7. Embosses patient ID card. Create patient labels as appropriate.

8. Bands patient with the appropriate ID band.

9. Determines patient’s primary and secondary payor and enters data in computer system.

Education: Work requires knowledge generally acquired through a high school education or GED.

Licensure: None.

Experience: One (1) year data entry and medical office experience

Essential Technical/Motor Skills: Working knowledge of medical terminology. Hand/eye coordination and finger dexterity to accomplish data entry.

Interpersonal Skills: Exceptional public relation skills to interview patients and clients in order to obtain required information.

The hourly rate for this position is $28.53 - $34.68. The range displayed on this job posting reflects the target for new hire salaries for this position.