Registration Coordinator

POSITION TITLE:                    Registration Coordinator

STATUS:                                   Full-Time (RF Status - 80 Hours/Pay Period)

DAY/SHIFT/HOURS:               Monday-Friday, 8am-4:30pm

Cleveland Clinic's Union Hospital has been serving Dover, Ohio and its surrounding communities for over a century. We were founded on the premise that our focus be on quality healthcare for all patients, and today we continue that mission providing patient-first healthcare. Join our team as a Registration Coordinatorand experience being part of a top hospital system while building an exceptional career. Become a part of Cleveland Clinic's supportive environment where everyone excels and is valued for what they bring to the team.

As a Registration Coordinatorat Union Hospital, you will:

• Assist the Manager of Patient Access & Services with coordinating complete, accurate and timely registrations ensuring accurate billing.
•  Maintain management reports as assigned and provides timely and relevant information to all employees with respect to registration and patient access responsibilities.
• Maintain appropriate staffing levels and administers staff orientations/training, ongoing education programs and development courses in all areas of responsibility. 
• Oversee collection and auditing of registration information to ensure clean claims.   Collaborates with PFS, HIMS and IS for all communications and information gathering activities.
• Maintain a collegial and cooperative relationship with other management members, working collaboratively as a team. 
• Maintain a close working relationship with medical and office staff.
• Assist with departmental policies and processes; assists staff with daily operational issues.  
• Responsible for facilitating the concerted efforts of assigned team to achieve and sustain desirable levels of internal and external customer service, regulatory compliance, and financial performance within the revenue cycle. 
• Serves as a mentor and role model for fellow team members through demonstrating an outstanding work ethic, superior technical knowledge, and concern for the values and mission of the hospital.
•  Performs technical aspects of work (80%) within team area of responsibility.

The ideal candidate is someone who:

• Displays excellent communication and customer service skills
• Has ability to work independently and prioritize work
• Can remain calm and function well in a stressful situation

This position allows you to work side by side with a family-oriented team who will help you every step of the way, and encourage you to continuously grow and excel in your career.

Education:

• High School Diploma or Equivalent

Work Experience:

• Previous experience in equivalent position, preferably in a hospital or health care setting

Complexity of Work:

• Basic PC, typing, and data entry skills
• Knowledge of health care environment, health insurance, medical terminology preferred

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.