Registered Nurse Care Manager

Career opportunities at VillageMD and our operating companies
We're a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care.
And now we're proud to say we're part of the VillageMD family.
VillageMD, through its operating companies, provides high-quality, accessible health care services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional practice settings, in patients' homes and online appointments.
Committed to serving all patients and working with all payers, VillageMD consistently innovates value-based care, bringing integrated applications, population insights and staffing expertise to its owned and affiliated practices, ensuring high-quality care, better patient outcomes and a reduction in the total cost of care. Through Village Medical, Village Medical at Home, Summit Health, CityMD, Starling Physicians, Westmed, and other practices, VillageMD serves millions of patients throughout their lives, wherever and whenever they need care. Its dedicated workforce of more than 20,000 operates from 770 practice locations and 26 markets.
Why become a Villager?
When you work at VillageMD, or a VillageMD operating company, you are part of a compassionate community of people who work hard every day to make health care better for all. What makes us different is our village of supportive and inspiring peers who want a meaningful career with impact. The work we do is changing the lives of our patients, our communities, and each other. Together, we are creating better outcomes for all.
We're reimagining health care with a primary care-led, value-based care model. Here, you will be part of a team delivering the care we want to see in the world. It is what drives us to knock down old barriers in health care because every patient, every person and every community deserves better care. Here, you will be at the center of our mission. Your voice will be heard, and you will feel empowered to do what's best and right for our patients, communities, and each other. To learn more about VillageMD visit our corporate site VillageMD.com.
Job Description
As an RN Care Manager with VillageMD, you will help us achieve our goals by collaborating with providers and engaging with high risk patients to develop a patient-centered care plan focused on management of chronic conditions and measured by clinical indicators. You will work closely with the entire Care Management team, including Care Coordinators, Nurse Navigators and Social Workers, to connect the dots of collaborative patient care while incorporating patients' personal health and lifestyle goals.
What are some unique responsibilities that you'll have at VillageMD?

• You will spend much of your week embedded in the physician office working directly with providers and engaging high risk patients
• Involve high risk individuals in activities to improve their health and partner with the care team to establish identified goals and action steps to focus on wellness, improve management of overall health and reduce unnecessary utilization
• Utilizing your clinical knowledge and deep understanding of key community resources, you'll provide health education and coordinate consults and referrals to support patients and facilitate continuity of care

What will make you successful here?

• The ability to be flexible in an ambiguous and dynamic environment
• A service orientation and a positive, "can-do" attitude, along with the desire to work as part of a team
• A willingness to learn on your own and take initiative
• A low ego and humility; an ability to gain trust through good communication and doing what you say you will do
• Confidence in learning and using a variety of technology tools, applications and systems
• Strong communication, time management and organizational skills

What you might do in your first year:

• Develop relationships with primary care practice care teams to operate as an extension of the provider in supporting high risk patients
• Engage a caseload of high-risk patients in Care Management, set patient-specific goals and provide interventions to help them better manage their health
• Participate in grand rounds and other meetings with provider partners and VMD leadership to discuss patient care and improvements to care team processes

The following experience is relevant to us:

• 3+ years of direct, clinical nursing experience
• Registered Nurse with licensure in the state of practice
• Case Management Certification is preferred, but not required
• Care management or transitional care management experience in a setting that requires assessment, critical thinking and application
• Comfort with technology, including Microsoft suite of products
• Proficiency in utilizing a variety of electronic health records including data capture, data mining and reporting

Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
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