Schulte Hospitality Group is seeking a dynamic, service-oriented (Remote) Regional Vice President of Operationsto join our Corporate team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
- Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy.
Our Company:Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Promotes hotel's policies and philosophies to associates and guests through direct and indirect interaction.
Creates the hotel's annual budget, monitors and measures performance of assigned hotels and coaches as appropriate throughout the year.
Provides effective people leadership of assigned hotels by attracting, motivating, developing, rewarding and retaining top talent.
Implements programs that meet corporate goals and objectives.
Evaluates the results of overall operations regularly and systematically and reports these results to the Vice President of Operations and COO.
Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
Ensures a professional image at all times through appropriate business appearance and dress.
Follows and promotes company policies and procedures and is able to effectively articulate and present the Company's vision and values.
Performs other duties are assigned to meet business objectives.
Responsible for the overall Revenue, Sales, and Operational Performance of each asset in his/her region.
Responsible for GSS Performance of each hotel in his/her region, ensuring all hotels exceed the Brand average and do not fall below the Brand Required minimum threshold.
Promote Company's policies and philosophies to all General Managers. Ensure proper follow up and follow thru on company deadlines and initiatives.
Consistently and proactively measure hotel performance (Sales, Revenue, Market Share, GSS, GOP, Accounts Receivable) to ensure hotel exceeds target goals.
Responsible for ensuring all hotels are meeting the Brand Guidelines for service, quality, training, and product. All hotels must pass annual of bi-annual inspections.
Conducts weekly calls focused on monitoring hotel performance and updating any general concerns.
Conducts a minimum of three (3) property visits per year utilizing the Property Visit Tool, Report, and Agenda.
Effectively monitor Accounts Receivable performance monthly to ensure company compliance by all hotels.
Conduct annual General Manager Performance Evaluations.
Conducts monthly P&L Reviews with each General Manager to ensure focus on areas of opportunity and develop actions plans to improve performance.
Review of Monthly Performance Reviews by each property.
Participate on Weekly Revenue Calls regarding Focus Assets or those not meeting RPI goals.
Works jointly with the Regional Revenue Manager and Regional Director of Sales in their region to ensure Sales, Marketing, and Revenue strategies are in line allowing us to achieve RPI goals
EDUCATION AND EXPERIENCE
- Bachelor's degree in Hospitality, Hotel or Restaurant Management or related field.
- Ten (10) years hotel leadership experience with a reputable hotel brand, preferably Hilton or Marriott.
- High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge and deep understanding of all aspects of hotel operations.
Must be detail oriented, with strong self organization and communication skills.
Promotes an atmosphere of teamwork with the ability to lead by example.
Builds morale and spirit while instilling an industry leading guest service attitude in all associates.
Strong customer service orientation and skills with exceptional attention to detail.
"Hands-on" leadership approach to management and team development.
Must be able to prioritize Regional functions in order to meet all deadlines.
Executes all performance management, oversee recruitment & retention programs to include bonus program & annual reviews.
Well-versed in strategic planning and operational execution
Excellent communicator and dynamic presenter.
Ability to lead, motivate and direct with clear communication.
Travel Up to 50% of time
JOB COMPETENCIES:
Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.
This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Specific compensation and benefit details will be discussed during the interview process.
- Schulte Hospitality Group is an Equal Opportunity Employer.
Compensation: 150,000-180,000
Address
Salary
