Regional Training Liaison

JOB SUMMARY: Under general supervision, the Regional Training Liaison provides training and support to county election officials. This position also responds to inquiries from voters.

ESSENTIAL DUTIES and RESPONSIBILITIES:   

         Maintain advanced knowledge about election systems, including but not limited to, the voter registration system, election management system, and all hardware components of the voting system

         Provide technical support and training on election technology systems, including: ElectioNet (statewide voter registration and elections system), OLVR (Online Voter Registration System), Firefly (SharePoint communications platform), EMS (Elections Management Systems), Election Night Reporting (web based election results system), the Secretary of State's webpage, File Transfer Protocol sites, Filezilla, MS Access Database Systems, MS Office Suite, and a wide range of support devices (Ballot Marking Devices, Optical Scanners, Poll Pads, barcode scanners, printers, fax) and 3rd party software (Easy Vote, Ballot on Demand, Axis, etc.) as needed.

         Develop professional presentations and deliver them in both webinar and in-person settings

         Assist with development of training manuals and other training materials

         Evaluate organizational needs and communicate frequently with county election officials to make training recommendations to the Deputy Director of Election Services

         Deliver on-site presentations during annual conferences, regional meetings, and additional training events in front of groups ranging from 30-600 people

         Provide accurate and up-to-date technical information

         Maintain professional technical knowledge of election codes, Title 21 of the Official Code of Georgia Annotated, State Election Board rules, U.S. Constitution, Georgia Constitution, opinions of the Attorney General, and additional sections of the O.C.G.A. pertaining to elected and appointed officials, constitutional amendments, tax initiatives, and policy decision which require referendum to change

         Maintain advanced knowledge of the responsibilities and day-to-day duties of registrars and election superintendents at the county and municipal level

         Communicate with county and municipal registrars and election superintendents regularly and professionally via email, telephone and in-person on key election dates, updates, and other election-related items

         Alerts Deputy Director of Election Services and/or Elections Division Director of matters that require immediate attention, action, or assistance

         Stays informed about all Federal and State legislation that pertains to the Americans with Disabilities Act (ADA), Help America Vote Act (HAVA), National Voting Rights Act (NVRA), and Uniformed and Overseas Citizen Absentee Voting Act (UOCAVA).

         Conducts research and analyzes and provides solutions for election related issues

         Guides political party, political body, non-partisan, independent, and write-in candidates through the procedural process of becoming a qualified candidate

         Fields inquiries from county elections supervisors, county registrars, candidates, elected officials, and the general public

         During an election cycle, coordinates schedules to ensure extended availability before and after normal business hours and remains on-call via cell phone to handle calls outside the extended hours

         Travel requirements in State

         Attend scheduled and unscheduled team meetings (virtually and in-person with advance notice)

         Maintain a positive working relationship with county election directors/supervisors/boards in region through in-person/onsite election office visits (create day remote work locations joining county networks)

         Plan and operate emergency election supply distribution centers

         Attend all regional facilitator meetings and make presentations or give status updates

         At the discretion of management, may be required to work in-person at the Downtown Atlanta Office on days/nights of any Primary, Election, and Runoff

         At the discretion of management, may be required to work in the Downtown Atlanta through certification of either Primary, Election, and Runoff for records retention requirements and purposes

         May be required to work in a SOS satellite office during qualifying week to accept and process candidate filing documents

         Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES: None required

MINIMUM QUALIFICATIONS: Minimum of two (2) years of experience in an administrative support role. Advanced working knowledge of Election processes and procedures. Must be qualified to be a notary public. One year of related training experience. Ability to travel day/overnight to site locations is required.

EDUCATION REQUIREMENTS: Undergraduate degree from a nationally accredited four (4) year college or university

Degree requirement may be substituted with two (2) years of verifiable knowledge of principles and practical in a Municipal/County Elections and Registration Office, AND certification as one of the following:

         Georgia Election Official Certification (GEOC)

         Georgia Election Registrar Certification (GROC)

         Georgia Municipal Election Official Certification (GMEOC), or  

         Georgia Municipal Election Registrar Certification (GMROC)